Jennifer Mendoza
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
19
19
years of professional experience
Work History
Manager
7 Eleven Store
10.2003 - 12.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed pay roll and scheduling to meet budgets.
Exhibitor Services Representative
Wyndham Jade Travel
03.1999 - 06.2003
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Dealt with booking hotel rooms for groups of people attending conventions across the united states.
- Worked with companies who are attending conventions and exhibiting their products.
- Data entry and 10 key.
Cashier/Florist Assistant
Albertsons Grocery Store
02.1994 - 10.1997
- Provided customers with courteous, knowledgeable and efficient service.
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Maintained high standard of organization and cleanliness of store premises.
- Performed daily cash register opening and closing functions and generated daily sales reports.
- Assisted customers with floral product design and selection by imparting knowledge of flowers and plants.
- Created custom flower arrangements corsages for in-store customers.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier/Florist Assistant
Albertsons Grocery Store
07.1997 - 03.1999
- Provided customers with courteous, knowledgeable and efficient service.
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Maintained high standard of organization and cleanliness of store premises.
- Performed daily cash register opening and closing functions and generated daily sales reports.
- Assisted customers with floral product design and selection by imparting knowledge of flowers and plants.
- Created custom flower arrangements corsages for in-store customers.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Parkland High School
El Paso, TX06.1994
Skills
- Staff Development
- Expense Tracking
- Workforce Management
- Policy Implementation
- Financial Management
- Performance Management
- Maintained proper inventory
- Cashier Experience in retail and convenience stores,
Timeline
Manager
7 Eleven Store
10.2003 - 12.2012
Exhibitor Services Representative
Wyndham Jade Travel
03.1999 - 06.2003
Cashier/Florist Assistant
Albertsons Grocery Store
07.1997 - 03.1999
Cashier/Florist Assistant
Albertsons Grocery Store
02.1994 - 10.1997
High School Diploma -
Parkland High School