Summary
Overview
Work History
Education
Skills
Professional References
Experience In Conditions
Timeline
Generic

Jennifer L. Mendoza

Summary

I am a bilingual medical assistant with experience in a multi physician G.I and Hepatology specialty practice. Seeking a full time position where I can utilize and enhance my knowledge and skills to provide quality patient care. I do also bring to the table very strong marketing and customer service skills to the table.

Overview

19
19
years of professional experience
2000
2000
years of post-secondary education

Work History

Certified Medical Assistant

Houston Methodist
Houston
05.2025 - Current
  • Prepared patients for examinations and assisted during procedures.
  • Managed patient records and ensured accurate documentation in the system.
  • Collected and processed laboratory specimens for testing.
  • Coordinated patient appointments and communicated with insurance providers.
  • Educated patients on treatment plans and medication instructions.
  • Monitored vital signs and reported findings to healthcare providers.
  • Supported medical staff with administrative tasks and inventory management.
  • Maintained cleanliness and organization of examination rooms and equipment.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Educated patients about medications, procedures and physician's instructions.
  • Scheduled appointments for patients via phone and in person.
  • Organized charts, documents and supplies to maintain team productivity.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Ordered medical supplies from approved vendors based on predetermined budget parameters.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Contacted medical facilities to schedule patients for admission.
  • Maintained positive working relationship with fellow staff and management.
  • Performed variety of clerical and administrative duties pertaining to on-site support.

Tech PRN

Pearland Premiere Surgery Center
11.2010 - Current
  • Duties include patient hx and work up including EMR and ESCRIPT.
  • Confirming procedures, Getting patient ready for all procedures, vital signs and monitoring patients while in recovery, Discharge paper work, patient follow-up calls.

Physician nurse / Medical assistant/Research Assistant

Digestive and Liver Center
10.2010 - Current
  • My duties include both front and back office and also our surgery center.
  • Appointment scheduling and confirming both office patients and procedures, Data keeping and Protocol documenting with specialty pharmacies for all specialty drugs, insurance verification, call back, lab orders, specimen collecting and results, patient work ups, vital signs, electronic charting, e-scripting, patient call backs regarding lab value, following the order of the physician, reading and understanding procedure and bx reports and discharge orders, assisting with patient exams and ambulatory surgical procedures, following up with patients to ensure compliance, monitor patient care and outcomes on clinic floor, responsible for ensuring clinics compliance with O.S.H.A regulations and also collaborating with physicians to ensure highest quality of patients care.
  • Dr. Nizam Meah , Dr. Umair Siddiqui
  • Experience in the following Liver and G.I Conditions
  • Primary biliary cirrhosis
  • Autoimmune hepatitis
  • Hepatitis A, B and C
  • Hemochromatosis
  • Cirrhosis
  • Chronic Liver Disease
  • Fatty Liver
  • Liver Cancer
  • H.E
  • IBD /IBS/UC/Crohn’s
  • GERD/ NUD
  • Gall Bladder Diseases
  • Anemia / IDA
  • Pancreatic Insufficiency
  • Hemorrhoids /Proctitis

M.A

Prime Urgent Care
- Current
  • Patient triage, Patient Testing such as Flu and Strep, Lab Draws, I.V. Placements, Discharge paper work, e-script, patient follow up calls, patient referral to specialist.
  • Dr. N. Mehra

C.N.A

Winchester Lodge Rehabilitation
01.2007 - 01.2009
  • Assisted patient in daily activities such as but not limited to; Bathing, feeding, range of motion, Intake / output.
  • Focus was providing excellent patient care with compassion.

C. N. A.

Park Manor Rehabilitation
01.2007 - 12.2007
  • Assisted patient in daily activities such as but not limited to; Bathing, feeding, range of motion, Intake / output.
  • Focus was providing excellent patient care with compassion.

Education

GED
Houston, Tx

Skills

  • E-Clinical
  • Cure MD
  • G-Med
  • Medisoft
  • Meditech
  • Laboratory procedures
  • Electronic medical records
  • Medical record management
  • EPIC
  • Work Day
  • Lab specimen processing
  • Vital sign monitoring

Professional References

  • Dr. Victor Ankoma-sey, 713-799-8300
  • Dr. Umair Siddiqui, 347-366-2251
  • Yuny Hwang N.P, 858-228-0377

Experience In Conditions

  • Primary biliary cirrhosis
  • Autoimmune hepatitis
  • Hepatitis A, B and C
  • Hemochromatosis
  • Cirrhosis
  • Chronic Liver Disease
  • Fatty Liver
  • Liver Cancer
  • H.E
  • IBD / IBS / UC / Crohn’s
  • GERD / NUD
  • Gall Bladder Diseases
  • Anemia / IDA
  • Pancreatic Insufficiency
  • Hemorrhoids / Proctitis

Timeline

Certified Medical Assistant

Houston Methodist
05.2025 - Current

Tech PRN

Pearland Premiere Surgery Center
11.2010 - Current

Physician nurse / Medical assistant/Research Assistant

Digestive and Liver Center
10.2010 - Current

C.N.A

Winchester Lodge Rehabilitation
01.2007 - 01.2009

C. N. A.

Park Manor Rehabilitation
01.2007 - 12.2007

M.A

Prime Urgent Care
- Current

GED
Jennifer L. Mendoza