Patricia Allen-Bowman
San Tan Valley,AZ
Summary
Dedicated and detail-orientated Medical Assistant seeking to utilize my clinical skills and compassionate nature in a dynamic healthcare setting.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
MY DR NOW
07.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic commitment to quality care.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Assistant
My Ob-Gyne
05.2022 - 05.2024
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information
- Called and faxed pharmacies to submit prescriptions and refills
- Prepared and administered injections
- Documented vital signs and health history for patients
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions
- Collected and documented patient medical information such as blood pressure and weight
- Taught patients about medications, devices, procedures, and care plan instructions
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals along with FMLA paperwork, work/school excuses
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills
- Oriented and trained new staff on proper procedures and policies
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Cleaning and sterilizing instruments
Medical Assistant
Optima
12.2021 - 05.2022
Medical Assistant
Banner Urgent Care
09.2020 - 11.2021
Medical Assistant
Embry Women's Health
01.2020 - 08.2020
Medical Assistant
Arizona Endocrinology
09.2019 - 01.2020
Laboratory Assistant
Mercy Gilbert Medical Center
02.2019 - 08.2019
Laboratory Assistant
Ochsner Health Medical Center
04.2017 - 07.2018
Phlebotomy Supervisor
LabCorp
09.2016 - 04.2017
Education
Phlebotomy
Mt. San Antonio College
Walnut, CA05-1991
Skills
- Medical Terminology
- Direct Patient Care
- EKG's
- PFT's
- Ear Lavage
- OB/GYN procedures
- Medical office administration
- EMR
- EHR
- Excel
- Power
- Athena
- E-Clinical
- Cerner
- CPR
- Phlebotomy
- Specimens collection and processing
- Sterile technique
- Customer Service
- Patient Care Coordination
- Medical Office Procedures
- Inventory Management
- Vital Sign Monitoring
- Medical Equipment Operation
- Patient Assessments
- Medication Administration
- Injections
- Clinical Documentation
- Customer service
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Procedure assistance
- Compassionate
- Electronic medical records
Certification
- CCMA - Certified Clinical Medical Assistant, NHA, 08/25/21- 08/25/25
- BLS Certification, American Heart Association, 11/20/23 - 11/20/25
- Certified Phlebotomist
- Certified Laboratory Assistant
- Leadership Training - Our Lady of the lake and Labcorp
Timeline
Medical Assistant
MY DR NOW
07.2024 - Current
Medical Assistant
My Ob-Gyne
05.2022 - 05.2024
Medical Assistant
Optima
12.2021 - 05.2022
Medical Assistant
Banner Urgent Care
09.2020 - 11.2021
Medical Assistant
Embry Women's Health
01.2020 - 08.2020
Medical Assistant
Arizona Endocrinology
09.2019 - 01.2020
Laboratory Assistant
Mercy Gilbert Medical Center
02.2019 - 08.2019
Laboratory Assistant
Ochsner Health Medical Center
04.2017 - 07.2018
Phlebotomy Supervisor
LabCorp
09.2016 - 04.2017
Phlebotomy
Mt. San Antonio College
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