Jennifer Menzie Morgan
Taunton
Summary
Highly motivated and detail-oriented professional with over 15 years of experience in transportation logistics, security operations, and team leadership. Proven expertise in SAP, POS systems, scheduling, and operations management drives organizational efficiency and delivers exceptional results. Committed to leveraging a strong background in strategic planning and problem-solving to excel in dynamic work environments. Eager to contribute to a forward-thinking organization that values innovation and excellence.
Overview
30
30
years of professional experience
Work History
Shift Manager
McDonald’s
01.2024 - Current
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Kept employees operating productively and working on task to meet business and customer needs.
- Cooperated with coworkers to improve customer experience and manage storefront.
Transportation Clerk
Grace Foods Jamaica
01.2011 - 01.2023
- Coordinated daily shipments and deliveries, ensuring timely distribution of goods
- Maintained accurate transportation records, invoices, and manifests
- Collaborated with drivers, suppliers, and warehouse teams to streamline logistics
- Ensured compliance with transportation regulations and company standards
- Demonstrated proactive and resourceful methods in solving transportation delays.
- Utilized tracking numbers and bills of lading to determine delivery status.
- Assisted drivers with packing slips, bills of lading and invoices.
Unarmed Security Officer
Securicor Jamaica Ltd
01.1996 - 01.2005
- Protected company property, assets, and personnel by maintaining strict security protocols
- Responded to incidents, emergencies, and alarms in a timely and professional manner
- Prepared security reports and maintained accurate records in compliance with company policies
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Responded quickly to incidents and assessed active situations for security concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Reported suspicious activities and persons to law enforcement.
Education
High School Diploma -
William Knibb Memorial High School
Jamaica01.1985
High School Diploma -
Portmore Community College
St Catherine, Jamaica01.2001
Skills
- Leadership & Teamwork
- Problem-Solving & Decision-making
- Operations Management
- Logistics Management & Transportation Planning
- Shipping Coordination & Load Planning
- Safety & Compliance Standards
- Time Management
- POS Systems (Retail Transactions & Reporting)
- Schedule management
- Compliance & Workplace Safety
- Facility security
- Emergency response coordination
Timeline
Shift Manager
McDonald’s
01.2024 - Current
Transportation Clerk
Grace Foods Jamaica
01.2011 - 01.2023
Unarmed Security Officer
Securicor Jamaica Ltd
01.1996 - 01.2005
High School Diploma -
William Knibb Memorial High School
High School Diploma -
Portmore Community College
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