Jennifer Midcap
North Canton
Summary
Results-driven Advanced Pharmacy Technician with extensive experience at Giant Eagle, excelling in prescription filling and inventory management. Demonstrated exceptional customer service while maintaining accurate patient records and ensuring efficient pharmacy operations. Proven ability to train new staff and enhance workflow, contributing to a high-volume prescription environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Advanced Pharmacy Technician
Giant Eagle
Rootstown
07.1997 - Current
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Managed inventory levels and restocked medications as needed.
- Provided exceptional customer service to patients and healthcare professionals.
- Maintained cleanliness and organization in the pharmacy area consistently.
- Collaborated with pharmacy team to ensure workflow efficiency daily.
- Provided support services such as maintaining records or filing documents.
- Assisted pharmacists in preparing and dispensing medications, including unit-dose and sterile products.
- Utilized excellent organizational skills to manage multiple tasks simultaneously.
- Adhered strictly to safety protocols when handling hazardous drugs or materials.
- Performed inventory management duties such as ordering, receiving, stocking, rotating and disposing of pharmaceuticals.
- Trained new technicians on pharmacy operations procedures.
- Participated in continuing education programs related to pharmacy practice updates.
- Maintained patient profiles, entered new prescriptions into the computer system, and refilled prescriptions as necessary.
- Received incoming shipments of pharmaceuticals; checked invoices against purchase orders for accuracy.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Education
High School Diploma -
Rootstown Local Schools
Rootstown, OH05-1999
Skills
- Prescription filling
- Medication dispensing
- Inventory management
- Pharmacy operations
- Patient record maintenance
- Customer service
- Scheduling employees
Certification
- Registered
Timeline
Advanced Pharmacy Technician
Giant Eagle
07.1997 - Current
High School Diploma -
Rootstown Local Schools
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