Kayla Arcilla
Phoenix,AZ
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
3
3
years of professional experience
Work History
Advanced Practice Pharmacy Technician
HonorHealth Specialty Pharmacy
08.2023 - Current
- Assisted pharmacists in receiving both written and electronic prescriptions from patients and healthcare providers.
- Filled and dispensed prescriptions accurately and efficiently, adhering to State Board of Pharmacy regulations and guidelines.
- Responded to patient inquiries with professionalism and courtesy, providing information on medications, dosage instructions, and potential side effects.
- Maintained accurate records of prescriptions filled, inventory levels, and patient information using pharmacy software systems.
- Collaborated with pharmacists to process patient insurance claims and obtain prior authorizations when necessary.
- Facilitated patient enrollment in manufacturer assistance programs to ensure access to affordable medications.
- Ensured compliance with pharmacy policies and procedures related to medication safety, storage, and disposal.
Certified Pharmacy Technician
PillPack Pharmacy
01.2021 - 08.2023
- Assisted pharmacist in filling prescription items in accordance with State Board of Pharmacy regulations.
- Ensured the pharmacy maintained a safe and clean environment by strictly adhering to procedures, rules, and regulations.
- Collaborated with leadership to accurately assemble medication packets, verifying the correct medications were dispensed.
- Operated automated machinery to pre-sort and package medications efficiently.
- Managed exception trays, selecting and filling them with appropriate medications.
- Facilitated the smooth transition of orders through different workflow stages, from initial dispense to quality control.
- Counted and filled prescription vials, attaching labels to bulk prescription items.
- Packed and shipped completed orders, including printing and affixing appropriate labels on dispenser and shipping boxes.
- Sorted and triaged boxes for shipment, ensuring timely delivery.
- Assisted distribution manager and pharmacists with receiving, shipping, counting, and packing tasks.
- Maintained cleanliness and functionality of equipment and work areas.
- Packaged medications for dispensing and delivery, ensuring accuracy and safety.
- Demonstrated flexibility by working a varied schedule, including shifts outside of normal business hours.
Education
Associate of Science - Nursing
Maricopa Community Colleges - Phoenix College
Phoenix, AZCertification - Nursing Assistance
Maricopa Community Colleges - Scottsdale Community College
06.2023
Certification - Certified Pharmacy Technician
National Healthcare Association
Online05.2021
High School Diploma -
Sierra Linda High School
Tolleson, AZ05.2017
Skills
- Workflow Optimization
- Medication Dispensing
- Prescription Filling
- Drug safety
- Problem-solving skills
- Team Collaboration
Timeline
Advanced Practice Pharmacy Technician
HonorHealth Specialty Pharmacy
08.2023 - Current
Certified Pharmacy Technician
PillPack Pharmacy
01.2021 - 08.2023
Associate of Science - Nursing
Maricopa Community Colleges - Phoenix College
Certification - Nursing Assistance
Maricopa Community Colleges - Scottsdale Community College
Certification - Certified Pharmacy Technician
National Healthcare Association
High School Diploma -
Sierra Linda High School
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