Summary
Overview
Work History
Education
Skills
Timeline
Generic

Echo Clayton

American Fork

Summary

Dedicated and detail-oriented healthcare professional with a diverse background as a Pharmacy Technician, Mental Health Technician, and Shift Leader. Proven ability to manage high-pressure environments while delivering quality patient care and maintaining regulatory compliance. Skilled in medication dispensing, patient monitoring, crisis intervention, and team supervision. Strong communication and organizational skills, with a commitment to safety, empathy, and efficiency in both clinical and leadership settings. Adept at collaborating with interdisciplinary teams to improve patient outcomes and operational workflow.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician - Advanced

Intermountain Healthcare
03.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.

Mental Health Technician

Provo Canyon School
08.2023 - 03.2024
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.

Youth Mentor

Eagle Ranch Academy
01.2023 - 07.2023
  • Increased youth engagement by incorporating interactive activities and group discussions in mentoring sessions.
  • Developed strong communication skills in youths by providing constructive feedback and regularly engaging them in reflective conversations about their progress.
  • Introduced students to positive and creative outlets such as drawing and poetry.

Shift Leader

Walgreens
05.2018 - 12.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.

Education

Bachelor of Science -

Utah Valley University
Orem, UT
08-2024

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Drug inventory control
  • De-escalation techniques
  • Behavior observation
  • Suicide prevention
  • Behavior management
  • Patient safety management
  • Crisis intervention
  • Behavioral management
  • Clinical documentation
  • Self-care promotion
  • Patient assessment

Timeline

Pharmacy Technician - Advanced

Intermountain Healthcare
03.2024 - Current

Mental Health Technician

Provo Canyon School
08.2023 - 03.2024

Youth Mentor

Eagle Ranch Academy
01.2023 - 07.2023

Shift Leader

Walgreens
05.2018 - 12.2022

Bachelor of Science -

Utah Valley University

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