Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Miles

True Team Player
Pekin,IL

Summary

Dedicated administrative professional committed to delivering excellence in records management and customer relations. I possess strong organizational skills and a detail-oriented approach that supports efficient operations in fast-paced environments. My ability to multitask and maintain sound judgment enables me to manage clerical tasks accurately and on time, whether independently or as part of a team.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Paraprofessional Educator/ Substitute Teacher

SEAPCO
Bartonville, USA
08.2025 - 05.2026
  • Advocated for students with developmental disabilities to ensure they receive equal educational opportunities.
  • Collaborated with teachers and staff to optimize student educational outcomes.
  • Maintained organized records and a clean learning environment to enhance student experience.

Direct Support Professional

Apostolic Christian LifePoints
Morton, USA
10.2016 - 04.2024
  • Provided direct support to individuals with disabilities in a professional and courteous manner.
  • Maintained accurate documentation of client interactions and care techniques.
  • Collaborated with management to address conflicts, fostering a supportive environment.

Peer Support Specialist

UnityPoint Health
Pekin, USA
05.2022 - 05.2023
  • Coordinated hospital placements for clients requiring extended care, ensuring their safety and well-being.
  • Collaborated with case workers to organize and maintain client files, enhancing overall service delivery.
  • Delivered exceptional customer service while training new team members on best practices.

Education

Healthcare Administration Management -

Kaplan University
Chicago, IL

Some College (No Degree) - Certified Nursing Assistant

Illinois Central College
East Peoria, IL

Skills

  • Record keeping
  • Microsoft Office
  • Attention to detail
  • Time management
  • Problem solving
  • Process improvement
  • Scheduling coordination
  • Statistical data gathering
  • Data entry
  • Customer service
  • Organizational skills
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Training facilitation

    • Certification

    • Paraprofessional license
    • Substitute Teaching license

    Timeline

    Paraprofessional Educator/ Substitute Teacher

    SEAPCO
    08.2025 - 05.2026

    Peer Support Specialist

    UnityPoint Health
    05.2022 - 05.2023

    Direct Support Professional

    Apostolic Christian LifePoints
    10.2016 - 04.2024

    Healthcare Administration Management -

    Kaplan University

    Some College (No Degree) - Certified Nursing Assistant

    Illinois Central College

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    Jennifer MilesTrue Team Player