Jennifer Miller
Kingsport,TN
Summary
Ambitious pharmaceutical sales representative seeking a professional opportunity to leverage several years of sales expertise. Advanced knowledge pharmaceutical sales strategy. Provides exceptional customer service, including assessing needs and demonstrating product value. Accustomed to implementing strategy to foster product introduction and market penetration. Adept at representing product lines that provide solutions to providers and patients. Skilled Pharmaceutical Sales Representative with proven expertise in the health sector. Commendable strengths include strategic market planning and product knowledge, coupled with exceptional interpersonal skills. Notably improved sales in previous roles through effective client relationship management and persuasive communication skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Neuroscience Health and Science Professional
Pfizer
Kingsport, TN
06.2023 - Current
- Engaged with neurologists and primary care providers as a representative focused on migraines.
- Managed the launch of Zavzpret and achieved significant market penetration.
- Distinguished for outstanding NBRx growth in both Nurtec and Zavzpret.
- Consistently outperformed the district and region in NBRx growth.
- Developed and implemented sales strategies to increase market share of product portfolio.
- Maintained up-to-date knowledge of relevant industry trends and developments.
- Provided detailed product presentations to customers on a regular basis to promote products and services.
- Collaborated with cross-functional teams within the organization to develop innovative solutions for customers' needs.
- Resolved any customer complaints or issues in an efficient manner.
Senior Sales Representative
Novartis Pharmaceuticals
Tri-Cities/E Knoxville, TN
10.2020 - 06.2023
- Demonstrated expertise in cardiovascular medications by successfully promoting the sales of Entresto and Leqvio to Primary Care.
- Develop and maintain relationships with customers to ensure a great partnership to help serve patients with HF and ASCVD.
- Collaborated with CV and ISS counterparts to educate Primary Care on treatment protocols for HF and ASCVD.
- Collaborated with FRM to ensure a seamless acquisition of Leqvio.
- Monitored competitor activities to identify potential threats or opportunities in the marketplace.
- Resolved customer complaints promptly and professionally while ensuring customer satisfaction.
Executive Sales Representative
Sanofi Pharmaceuticals
Tri-Cities, Knoxville, Asheville, SW VA, TN, NC, VA
02.1999 - 06.2019
- Delivered outstanding sales performance by effectively selling Soliqua 100/33, Toujeo, Lantus, Afrezza,and Apidra to Endocrinology and Primary Care.
- Drove the successful launch of multiple products.
- Experienced in a variety of other therapeutic areas including Allergy/ENT, Rheumatology, Psychiatry, and Pulmonology.
- Designated as the product trainer for the district.
- Maintained accurate records of customer interactions and transactions using CRM software.
- Participated in regular team meetings to discuss progress towards goals and strategies for achieving them.
- Attended industry events such as trade shows and conferences to promote company brand awareness.
- Maintained relationships with existing customers by providing timely follow-up services and responding promptly to inquiries.
Sales Representative
INNOVEX
Tri-Cities, TN
01.1998 - 02.1999
- Led brand promotion initiatives for Flovent, Flonase, Wellbutrin, Zyban, and Raxar.
- Developed and maintained relationships with customers to ensure repeat business.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Performed market research to identify potential sales opportunities.
- Analyzed customer feedback to improve products and services.
Credentialing Specialist
Columbia Healthcare
Johnson City, TN
01.1997 - 01.1998
- Ensuring healthcare providers receive necessary credentials for facility privileges.
- Raised awareness of Columbia's facilities among healthcare providers.
- Prepared correspondence for various departments concerning credentialing updates or requests for additional information.
Education
Bachelor of Science - Health Care Administration
East Tennessee State University
Johnson City, TN12-1996
Skills
- Multiple Award Winner
- Key Account Development (SOFHA and Ballad)
- Injectable Buy and Bill/Specialy Pharmacy
- Multiple Product Launches
- Planning
- Self-Directed
- Organization and Time Management
- Flexible and Adaptable
- Networking
- Communication
- Analytical
- Teamwork and Collaboration
- Organization
Accomplishments
- Multiple President's Club Winner'
- National Award Winner
- Multiple Recognitions Top 10%, 20%, 25%
- Impact Award
- Distinguished Sales Representative Award
- Nova Award
- Certified Field Trainer
- Selected to attend Diabetes University of Miami
Certification
- Certified Medical Representative
Affiliations
- Angels Among Us, Duke University
- American Diabetes Association
- American Cancer Society
- American Heart Association
- Kappa Delta Sorority, Treasurer
Timeline
Neuroscience Health and Science Professional
Pfizer
06.2023 - Current
Senior Sales Representative
Novartis Pharmaceuticals
10.2020 - 06.2023
Executive Sales Representative
Sanofi Pharmaceuticals
02.1999 - 06.2019
Sales Representative
INNOVEX
01.1998 - 02.1999
Credentialing Specialist
Columbia Healthcare
01.1997 - 01.1998
Bachelor of Science - Health Care Administration
East Tennessee State University