Job Search Status
Open to workDesired start date: Open to discussion
Open To Work
Jennifer Miller
Medical CMA
Greenville,MI
Work Preference
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
29
29
years of professional experience
2
2
Certification
Work History
Certified Medical Assistant
West Michigan Cardiology Pc
Grand Rapids, Mi
07.2015 - Current
- Use of EPIC EMR
- Led establishment of medical records department. Oversaw compliance and operational efficiency by managing requests for protected health information (PHI) from patients and external agencies. Developed billing process for records, contributing to overall departmental performance.
- Assisted patients with check-in and check-out for appointments. Collected payments for services provided. Scheduled appointments to enhance patient flow.
- Assisted in managing patient triage calls to provide timely access to medical care. Processed payments for services rendered.
- Assisted in execution of diagnostic procedures including EKGs and stress tests to enhance patient care and support operational efficiency. Aided in in-office surgical procedures.
- Ensured operational continuity by adhering to a full-time work schedule.
- Achieved timely project completion through efficient task management and resource allocation. Enhanced team productivity by implementing streamlined processes and effective communication. Facilitated successful project outcomes by leveraging strategic planning and leadership skills.
Certified Medical Assistant
West Michigan Primary Care
03.2015 - 05.2015
- Use of Practice Fusion EMR
- Assisted with patient rooming and vital sign collection. Supported physicians during procedures. Administered injections and managed appointment scheduling. Responded to phone inquiries and addressed patient questions. Uploaded patient information into electronic medical records.
- Assisted teams in completing projects within designated timelines and budget constraints. Supported project coordination efforts to enhance team collaboration. Contributed to the successful execution of project tasks and deliverables.
Medical Assistant (temp)
Orthopaedic Associates of Michigan
Grand Rapids, Mi
08.2014 - 08.2014
- NextGen EMR
- Assisted in preparing rooms for patient interviews. Recorded blood pressure readings for patients. Explained procedures to patients and prepared necessary paperwork for lab authorizations, diagnostic tests, and referrals.
- Executed call-in and e-scribing processes for medications to ensure timely pharmacy fulfillment.
- Managed patient communication through phone calls to enhance appointment scheduling. Oversaw documentation of patient charts to maintain accurate records. Coordinated follow-up appointments to ensure continuity of care.
- Reviewed and confirmed physician directives to facilitate timely patient discharges.
- Assisted teams in completing projects on schedule and within budget constraints. Supported project coordination efforts to enhance team collaboration. Contributed to the achievement of project goals through effective communication.
Medical Assistant Extern
Orthopaedic Associates of Michigan
06.2014 - 08.2014
- NextGen EMR
- Room, Interview and take Blood Pressure for patients, Explain procedures Prepare and send paperwork for authorizations for Medications, Labs, Diagnostic Tests and Referrals.
- Call-in and e-scribe medications to pharmacies.
- Return and follow-up patient phone calls, Document charts, Schedule Appointments.
- Review Physician’s instructions and discharge patients.
- Observed Cervical, Spinal, Epidural and Nerve Block injections done under fluoroscopy.
- Assisted in maintaining cleanliness of exam rooms and laundry. Supported staff in preparing exam rooms for patient visits. Contributed to efficient laundry operations by organizing and sorting items.
- Assisted teams in completing projects within designated timelines and budget constraints. Supported project coordination efforts to enhance team collaboration. Contributed to the successful execution of project tasks and deliverables.
Interviewing Clerk
Florida Department of Health
Land O'Lakes, FL
09.2002 - 06.2004
- Facilitated client evaluations to determine financial eligibility for various clinical programs.
- Executed invoice creation using computer software to streamline client cash-out processes and prepare financial deposits.
- Organized and maintained all medical records, facilitating seamless access for clinical staff during daily services.
- Supervised daily functions and maintained compliance within medical records room.
- Facilitated training sessions for new and existing employees on computer and phone systems.
- Handled multiline phone operations and coordinated building access, ensuring efficient administrative support.
- Engaged in strategic discussions during in-office and off-site meetings and conferences to enhance collaboration.
- Secured and operated government vehicle as required for official duties.
- Assisted teams in completing projects on schedule and within budget parameters. Supported project coordination efforts to enhance team collaboration. Contributed to the achievement of project goals through effective communication.
- Assisted in community outreach initiatives to promote local programs. Supported team members in organizing events and activities. Contributed to maintaining accurate records of community engagement efforts.
Clerk Typist Specialist
Florida Department of Health
Land O'Lakes, FL
04.1999 - 09.2002
- Analyzed client information and verified financial eligibility criteria for all clinical programs.
- Utilized software tools to create invoices, ensuring timely cash-out for clients and preparing deposits.
- Ensured accurate and up-to-date medical records to support efficient daily clinical operations.
- Managed organization and oversight of medical records room operations.
- Facilitated training sessions for new and existing employees on computer and phone systems.
- Managed daily administrative responsibilities, encompassing operation of a multiline phone system and coordination of building access as required.
- Engaged in strategic discussions during in-office and off-site meetings and conferences to enhance collaboration.
- Obtained reservation and utilization of government vehicles as required.
- Assisted teams in meeting project deadlines and budget limits. Supported project management by organizing tasks and resources. Collaborated with team members to enhance communication and teamwork.
Clerk Specialist
Florida Department of Health
New Port Richey, FL
10.1997 - 04.1999
- Facilitated client intake for primary care and gynecological services.
- Systematically updated client files to reflect current information and enhance data integrity.
- Organized and maintained medical records for client consultations with physicians.
- Administered multiline phone system operations, ensuring effective communication across all channels.
- Processed immunization records for clients. Updated client information to maintain accuracy.
- Conducted evaluations of client immunization needs to ensure compliance with CDC and state guidelines.
- Ensured accurate preparation of immunization records for timely review by clients during nursing appointments.
- Facilitated issuance of official handwritten immunization certificates to ensure compliance with health regulations.
- Oversaw maintenance of immunization refrigeration system to ensure optimal performance. Acted as on-call attendant to provide timely support during critical situations.
- Engaged in strategic discussions during in-office and off-site meetings and conferences to enhance collaboration.
- Obtained reservation and utilization of government vehicles as required.
- Assisted teams in completing projects on schedule and within budget parameters. Supported project coordination efforts to enhance team collaboration. Contributed to the achievement of project goals through effective communication.
- Assisted in community outreach initiatives to promote local programs. Supported team members in organizing events to engage residents. Contributed to the development of informational materials for public distribution.
Clerk Typist
Florida Department of Health
New Port Richey, FL
10.1996 - 10.1997
- Processed immunization records for clients. Updated and maintained client data accurately.
- Analyzed client immunization needs based on CDC recommendations and state mandates to provide accurate health guidance.
- Maintained accurate immunization records to support client interactions with nursing personnel.
- Diligently prepared and verified official handwritten immunization certificates for accuracy and authenticity.
- Oversaw maintenance of immunization refrigeration system to ensure optimal performance. Provided on-call support to address immediate operational requirements.
- Administered multiline phone system, optimizing call routing and response times for enhanced customer service.
- Engaged in strategic discussions during in-office and off-site meetings and conferences to enhance collaboration.
- Secured and operated government vehicle as required for official duties.
- Assisted teams in completing projects on schedule and within budget constraints. Supported project coordination efforts to enhance team collaboration. Contributed to the achievement of project goals through effective communication.
- Assisted in community outreach initiatives to promote local programs. Supported team members in organizing events and activities. Contributed to maintaining accurate records of community engagement efforts.
Education
Certification - Medical Assisting
Everest Institute
Grand Rapids11-1991
High School Diploma -
Ridgewood High School
New Port Richey, FL06-1991
Skills
- Skilled in EPIC EMR
- Basic emergency life support
- Triage evaluation
- Detail-oriented
- Medical terminology
- Medical record documentation
- Health information administration
- Adherence to HIPAA regulations
- Payment collections
- Problem-solving
Certification
- CMA - Certified Medical Assistant
- CPR - BLS
Timeline
Certified Medical Assistant
West Michigan Cardiology Pc
07.2015 - Current
Certified Medical Assistant
West Michigan Primary Care
03.2015 - 05.2015
Medical Assistant (temp)
Orthopaedic Associates of Michigan
08.2014 - 08.2014
Medical Assistant Extern
Orthopaedic Associates of Michigan
06.2014 - 08.2014
Interviewing Clerk
Florida Department of Health
09.2002 - 06.2004
Clerk Typist Specialist
Florida Department of Health
04.1999 - 09.2002
Clerk Specialist
Florida Department of Health
10.1997 - 04.1999
Clerk Typist
Florida Department of Health
10.1996 - 10.1997
Certification - Medical Assisting
Everest Institute
High School Diploma -
Ridgewood High School