Jennifer Mitchell
Santa Ana,CA
Summary
With a proven track record at Rising Scholars at Cypress College, I excel in care coordination and problem-solving, enhancing client service access and improving life skills. My expertise in nutrition planning and positive reinforcement has significantly contributed to the well-being of diverse populations, showcasing my ability to deliver results with compassion and efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Human Services Intern
Rising Scholars at Cypress College
Cypress, CA
09.2024 - Current
- Assisted clients with the completion of forms or applications related to accessing services or benefits.
- Performed outreach activities such as visiting schools, community centers, churches. to inform potential participants about available resources and services.
- Coordinated referrals for additional services when needed.
- Supported applicants in completing documents with accuracy for human service programs.
Foster Care Provider
County Of Los Angeles - Department Of Public Social Services
Los Angeles, CA
03.2022 - 10.2023
- Maintained open communication with caseworkers and support teams to ensure that the needs of each child were being met effectively.
- Managed daily routines and schedules, fostering consistency and stability in the lives of foster children.
- Participated in ongoing training opportunities to stay current on best practices in foster care provision.
- Cared for medically fragile children in need of extensive support.
- Maintained accurate records of foster children''s progress, including medical appointments, medications, school achievements, and behavioral issues.
- Established clear boundaries within the home environment that promoted respect for themselves and others.
- Reduced problem behaviors with positive reinforcement and supportive techniques.
- Assisted foster children with completing homework assignments and improving their overall academic performance.
- Prepared and maintained individual beds and personal space for foster children.
- Enhanced the well-being of foster children by providing a safe, nurturing environment and addressing emotional, social, and educational needs.
- Provided transportation to school, appointments, extracurricular activities, and family visits as needed.
- Helped reunify birth families through coordinated visitation strategies.
Medical Biller
RSA Bill
Santa Ana
10.2020 - 01.2022
- Streamlined billing processes by implementing efficient procedures to improve accuracy and reduce errors.
- Enhanced revenue collections for the medical practice with diligent follow-ups on unpaid claims.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Ensured timely payments from insurance providers through submission of accurate and complete claims.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Adhered to established standards to safeguard patients' health information.
- Prepared billing statements for patients and verified correct diagnostic coding.
Intern
William Welch DC
Buena Park
12.2019 - 02.2020
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
Merchandising Associate
Castforce
Sarasota, FL
03.2003 - 05.2017
- Improved product visibility by creating eye-catching merchandise displays.
- Adapted quickly to changing business needs by regularly rotating merchandise according to seasonal demands or customer preferences.
- Enhanced customer experience by maintaining clean, well-stocked, and organized store aisles.
- Increased overall store performance with consistent attention to detail in visual merchandising efforts.
- Regularly checked top-selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Supported operational efficiency with routine maintenance of fixtures, signage, and lighting systems within the store environment.
- Oversaw the receiving and display of incoming products, meeting planned promotions, and seasonal rotation for sales events.
- Maintained integrity of units and accuracy of pricing to minimize waste.
- Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.
- Developed effective merchandising plans to maximize sales and customer satisfaction.
- Organized product displays to attract customers and increase sales.
Education
No Degree - Human Services
Cypress College
Cypress, CA03.2025
High School Diploma -
ABC Adult School
Cerritos, CA06.2019
Some College (No Degree) - Medical Billing And Coding
All American Career College
Anaheim, CASkills
- Nutrition planning
- Self-Care Awareness
- Patience and understanding
- Life Skills Teaching
- Positive Reinforcement
- Activity Planning
- Safety Planning
- Transportation
- Boundaries Setting
- Family Support
- Family services
- Individual and family counseling
- Home visits
- Problem-solving abilities
- Care Coordination
Certification
- CCAPP, 04/2024
Timeline
Human Services Intern
Rising Scholars at Cypress College
09.2024 - Current
Foster Care Provider
County Of Los Angeles - Department Of Public Social Services
03.2022 - 10.2023
Medical Biller
RSA Bill
10.2020 - 01.2022
Intern
William Welch DC
12.2019 - 02.2020
Merchandising Associate
Castforce
03.2003 - 05.2017
No Degree - Human Services
Cypress College
High School Diploma -
ABC Adult School
Some College (No Degree) - Medical Billing And Coding
All American Career College