Jennifer Morales
Fort Worth
Summary
Dynamic retail professional skilled in leadership and sales strategy. Demonstrated success in optimizing store operations and training teams to achieve sales goals, fostering a collaborative environment that enhances customer satisfaction.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
MENS WEARHOUSE
02.2018 - 04.2025
- Supervised daily store operations to ensure optimal customer service and inventory management
- Trained and mentored team members on sales techniques and product knowledge
- Analyzed sales reports to identify trends and drive merchandise planning decisions
Hairstylist
JUANY'S HAIRSHOP
02.2020 - 06.2023
- Implemented innovative styling trends, ensuring services remained current and aligned with industry standards.
- Maintained cleanliness and organization of salon environment, supporting compliance with health and safety regulations.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Developed customized hair color formulas to enhance client satisfaction and achieve desired results.
Client Advisor
Louis Vuitton - LVMH
08.2021 - 04.2022
- Cultivated strong client relationships through personalized service and product knowledge.
- Executed sales strategies that enhanced customer engagement and brand loyalty.
- Advised clients on luxury products, ensuring a premium shopping experience.
- Collaborated with team members to optimize store aesthetics and product displays.
Education
LICENSED COSMETOLOGIST -
CAREER AND TECHNICAL CENTER
Arlington, TX06-2020
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
COSMETOLOGY LICENSE
Active Texas Licensed Cosmetologist with experience in client service, luxury sales, and beauty and wellness environments seeking to bring exceptional customer care, professionalism, attention to detail, and high standards of cleanliness and TDLR sanitation compliance to European Wax Center. Passionate about creating a welcoming client experience, building lasting relationships, and helping clients feel confident through personalized service.
Languages
Spanish
Native or Bilingual
Timeline
Client Advisor
Louis Vuitton - LVMH
08.2021 - 04.2022
Hairstylist
JUANY'S HAIRSHOP
02.2020 - 06.2023
Assistant Store Manager
MENS WEARHOUSE
02.2018 - 04.2025
LICENSED COSMETOLOGIST -
CAREER AND TECHNICAL CENTER