Jennifer Morales
Watertown
Summary
Experienced Mental Health Technician with a proven track record of providing crisis intervention and effective communication skills. I haveve a strong background in crisis management and time management, coupled with active listening skills and customer service abilities. I try to remain professional and communicate effectively to peers and treatment team with any concerns that arise. I am always on time to my job and a reliable asset to the team. I enjoy taking on new projects and being part of a team. My future goal is to excel in my career and make a difference in the lives of the individuals I work with.
Overview
26
26
years of professional experience
Work History
Mental Health Technician 3
Rogers Behavioral Health
Oconomowoc
03.2000 - Current
- Currently work as a MHT at Rogers Behavioral Health, where I provide direct care and support individuals with mental health disorders.
- Administer medications daily and have no history of medication administration errors.
- Complete medication audits weekly.
- Work 1:1 with residents in distress and communicate with the team as needed.
- Work well with my team members to communicate needs of the residents and problem solve issues that arise.
- Trained as a preceptor for incoming employees on unit as well as float staff.
- Efficient in Cerner, scanning documents and use Microsoft Outlook.
- Complete purchase orders, snack orders and update the residents money envelopes for needs.
Education
Oconomowoc High School
Oconomowoc, WISkills
- Crisis intervention techniques
- Behavioral observation
- Patient needs assessment
- Medication administration
- Electronic health records
- Documentation standards
- Team collaboration
- Employee training
- Problem solving
- Conflict resolution
- Time management
- Effective communication
- Active listening
Timeline
Mental Health Technician 3
Rogers Behavioral Health
03.2000 - Current
Oconomowoc High School