Jennifer Morales Campos
Fort Worth,TX
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
PLS Check Cashers
Fort Worth, TX
04.2025 - Current
- Executed loading procedures for ATMs to ensure optimal cash availability.
- Facilitated money transfers through RIA to ensure timely delivery of funds.
- Verified bounced checks to ensure timely fund availability for customers.
- Executed opening and closing tasks to maintain a secure and organized retail environment.
- Promoted and sold Xpectations Plus Debit MasterCards to support customer banking needs and improve service offerings.
- Issued money orders to streamline financial transactions for customers.
- Trained staff on compliance and customer service best practices.
- Guided customers through the process of opening commercial banking accounts for business needs.
Cashier, Salad Bar
Jason's Deli
Fort Worth, TX
10.2022 - 04.2025
- Assisted customers with inquiries and product selections.
- Guided customers in product selections and resolved inquiries to enhance shopping experience.
- Maintained cleanliness and organization of the checkout area.
- Maintained cleanliness and organization of the dining area to enhance guest experience.
- Achieved a consistently clean and inviting drink station, salad bar, and ice cream bar, enhancing guest experience.
- Achieved high customer satisfaction by maintaining a fully stocked drink station, and ice cream bar.
- Assisted servers in delivering food orders to customers promptly.
- Ensured high customer satisfaction by maintaining fully stocked drink station and ice cream bar.
- Streamlined food preparation processes to support timely service delivery.
Education
High School Diploma -
South Hills High School
Fort Worth, TXSkills
- Transaction processing
- Financial transactions
- Financial documentation
- Transaction oversight
- Card issuance support
- Customer Service
- Staff development
- Performance tracking
- Team leadership
- Decision making
- Time Management
- Problem solving
Languages
- Fluent in Spanish
- Fluent in English
Timeline
Shift Supervisor
PLS Check Cashers
04.2025 - Current
Cashier, Salad Bar
Jason's Deli
10.2022 - 04.2025
High School Diploma -
South Hills High School