Ariana Restrepo
Fort Myers
Summary
Reliable and customer-focused professional with 4+ years of experience in customer service and leadership roles. Experienced in cash handling, balancing registers, resolving customer concerns, and leading teams in fast-paced environments. Strong communication, problem-solving, and multitasking skills with a professional and friendly approach. Seeking a bank teller position where I can apply my customer service and financial transaction experience to create positive customer experiences.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
Fort Myers, FL
03.2022 - Current
- Supervise daily store operations in a high-volume environment while leading a team of baristas
- Handle cash management responsibilities including register balancing, safe counts, deposits, and transaction accuracy
- Deliver excellent customer service by resolving customer concerns professionally and efficiently
- Train and support new employees on customer service standards, cash handling procedures, and daily operations
- Maintain accuracy and organization while managing multiple responsibilities under pressure
- Build strong relationships with customers through friendly communication and problem-solving
- Ensure compliance with company policies, safety procedures, and operational standards
Crew Member
Chipotle Mexican Grill
Fort Myers, FL
01.2020 - 01.2021
- Provided customer service and handled cash transactions accurately
- Maintained organization and efficiency during busy shifts
- Assisted customers with questions and resolved concerns professionally
Education
Bachelor's Degree - Marketing
Florida Gulf Coast University
05-2027
Skills
- Cash Handling & Cash Balancing
- Customer Service & Relationship Building
- Transaction Processing
- Attention to Detail
- Problem Solving
- Team Leadership
- Communication Skills
- Time Management
- Microsoft Office
- Multitasking
- Conflict Resolution
Websites
Additional Information
Fluent in English and Spanish
Timeline
Shift Supervisor
Starbucks
03.2022 - Current
Crew Member
Chipotle Mexican Grill
01.2020 - 01.2021
Bachelor's Degree - Marketing
Florida Gulf Coast University
Additional Information
- Comfortable handling high-volume customer interactions and financial transactions
- Strong ability to remain professional and organized in fast-paced environments