Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jennifer Morales Galindo

San Jose,CA

Summary

Dependable Medical Assistant with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

MA Supervisor

Thang D Tran MD
San Jose, CA
08.2022 - Current
  • Monitored employee productivity levels on a regular basis to identify areas of improvement. Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Filed insurance claims for submitted services rendered in accordance with practice policies.
  • Collected blood samples from patients using venipuncture techniques or finger sticks when required.

Host /Carside Specialist /Restaurant Server

Applebee's Grill + Bar
San Jose, CA
06.2020 - 02.2024
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Ensured compliance with health and safety regulations within the restaurant.
  • Provided excellent customer service by anticipating customer needs.

Server

Yard House
Santa Clara, CA
07.2022 - 09.2022
  • Maintained records of transactions made during shift as required by law or company policy.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Assisted in training new servers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Provided exceptional service to high volume of daily customers.

Cashier / Cook / Drive-Thru Team Member

McDonald's
Saratoga, CA
09.2016 - 07.2020
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Education

Associate of Science -

San Jose City College
San Jose, CA
06-2023

High School Diploma -

Prospect High School
Saratoga, CA
06-2020

Skills

  • Employee training
  • Operational policies
  • Insurance claims
  • Patient care
  • Venipuncture techniques
  • Team collaboration
  • Adaptability
  • Attention to detail
  • Experience in leadership

Languages

Spanish
Full Professional
English
Native/ Bilingual

Certification

  • MA Certification
  • CPR Certification

Timeline

MA Supervisor

Thang D Tran MD
08.2022 - Current

Server

Yard House
07.2022 - 09.2022

Host /Carside Specialist /Restaurant Server

Applebee's Grill + Bar
06.2020 - 02.2024

Cashier / Cook / Drive-Thru Team Member

McDonald's
09.2016 - 07.2020

Associate of Science -

San Jose City College

High School Diploma -

Prospect High School

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