Unique Torres
McClellan Park
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
Work History
MA APPRECIATE
WinCo Foods
Sacramento
05.2023 - 03.2025
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated equipment and machinery according to safety guidelines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed inventory and supplies to ensure materials were available when needed.
Lead Clerk
WinCo Foods
Sacramento
08.2020 - 05.2023
- Implemented changes in organizational structure when necessary.
- Organized and maintained filing systems for documents, records, and correspondence.
- Supervised a team of clerks in performing clerical duties.
- Trained new staff members on departmental policies and procedures.
- Answered phone calls, emails, and other inquiries from customers or vendors.
- Resolved conflicts between employees by providing guidance on proper protocols.
Deli Department
WinCo Foods
10.2016 - 05.2020
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed orders quickly
- Worked in a face paced environment.
- Identified needs of customers promptly and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
High School Diploma -
Hogan High 6
Vallejo, CA06-2004
Skills
- Customer service
- Conflict resolution
- Team collaboration
- Inventory management
- Organizational skills
- Effective communication
- Problem solving
- Cross-functional teamwork
- Task prioritization
- Employee training
- Safety compliance
- Time management
- Interpersonal skills
- Friendly, positive attitude
- Teamwork and collaboration
- Computer skills
- Multitasking
- Communication
- Multitasking Abilities
- Flexible and adaptable
- Problem-solving
- Leadership
- Calm under pressure
- Attention to detail
- Active listening
- Dependable and responsible
- Excellent communication
- Critical thinking
- Decision-making
- Forklift operation
- Equipment safety
- Electric pallet jack operation
- Load optimization
- Pallet stacking
- Workplace cleanliness
- Loading and unloading
- Warehouse safety
- Pallet jack operation
- Proper lifting techniques
- OSHA compliance
- Shipping and receiving
- Safety training
- Efficient movement
- Cross-training
- Hazardous material handling
- Damage prevention
- Certified forklift operator
- Safety awareness
Timeline
MA APPRECIATE
WinCo Foods
05.2023 - 03.2025
Lead Clerk
WinCo Foods
08.2020 - 05.2023
Deli Department
WinCo Foods
10.2016 - 05.2020
High School Diploma -
Hogan High 6