Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Esmeralda Barrera

Brownsville,Texas

Summary

Dedicated National Certified Medical Assistant (NCMA) with over 20 years of extensive experience in clinical support, laboratory science, and healthcare operations. Proven leader in developing and enhancing policies and procedures that elevate staff performance and drive operational success, with a strong focus on community engagement and research initiatives. Expertise includes overseeing field assessments and supporting community-based studies, particularly those examining the impact of the COVID-19 pandemic in Cameron County. Recognized for exceptional analytical abilities, precision, and attention to detail, ensuring accurate results while fostering collaboration and maintaining high standards of safety and compliance in both clinical and research environments.

Overview

11
11
years of professional experience

Work History

NCMA, Lab Tech, Clinical Trial MA, Unblinded MA

PanAmerican Clinical Research LLC
Brownsville, TX
06.2021 - 01.2026

Key Responsibilities & Achievements

  • Inventory of medical supplies, vaccines, and equipment; conducted monthly and quarterly audits to ensure accurate tracking and prevent shortages.
  • Assisted in Maintained developing and implementing clinic policies and procedures to ensure compliance with healthcare regulations and safety standards.
  • Prepared and processed laboratory specimens for diagnostic evaluation; performed phlebotomy, EKGs, and other clinical tests with precision and patient-centered care.
  • Operated, maintained, and calibrated laboratory and specialized medical equipment to ensure accurate and reliable results.
  • Monitored and documented patient vital signs, medical histories, medications, and allergies; reported findings promptly to clinical team.
  • Assisted physicians with examinations, minor surgical procedures, and technical treatments, ensuring proper sterilization and infection control practices.
  • Administered medications and injections as prescribed while adhering strictly to safety protocols.
  • Educated patients on treatment plans, preventative care, study protocols, and follow-up instructions to improve health outcomes and reduce anxiety.
  • Supported clinical research initiatives by assisting with patient intake, specimen collection, and data documentation for clinical trials.
  • Ensured strict compliance with infection control guidelines, including sterilization techniques and proper biohazard waste disposal.
  • Streamlined scheduling, billing, coding, and administrative processes to enhance workflow efficiency and optimize physician availability.
  • Managed medical records, including accurate filing, scanning, and documentation in compliance with confidentiality standards.
  • Built strong patient relationships through compassionate communication, improving patient satisfaction and trust.
  • Trained and mentored new staff and junior technicians on clinical procedures, laboratory safety, and operational best practices.
  • Collaborated with multidisciplinary healthcare and research teams to support accurate diagnoses and high-quality patient care.
  • Part‑Time Receptionist
    Full‑Time Receptionist
    Laboratory Technician
    Clinical Trial Medical Assistant
    Unblinded Pharmacist Medical Assistant

Temp Assistant Case Manager

La Posada Providencia
San Benito, TX
06.2021 - 08.2021
  • Assisted clients in navigating social services and resources for immediate needs.
  • Collaborated with multidisciplinary teams to develop individualized case plans.
  • Facilitated communication between clients and service providers to ensure continuity of care.
  • Monitored client progress and adjusted support strategies based on evolving needs.
  • Conducted intake assessments to evaluate client eligibility for various programs.
  • Enhanced communication between clients, families, and service providers by maintaining accurate and up-to-date case records.
  • Increased case resolution rates with thorough research, documentation, and follow-up procedures.
  • Supported ongoing quality improvement initiatives within the department through participation in internal audits and evaluations.
  • Maintained confidentiality of sensitive client information while adhering to legal guidelines and ethical standards of practice.
  • Developed strong relationships with community partners to enhance collaboration on behalf of clients.
  • Assisted in the development of individualized service plans to address clients'' specific needs.
  • Spearheaded fundraising efforts to support social and community service initiatives.

COVID-19 Vaccinator/Tester

Dignity LLC
Brownsville, TX
01.2021 - 06.2021
  • December 2020 First responders exposed to COVID-19 Testing 80-200 patients daily. February 2021 First responders were also among the first to receive COVID-19 vaccines working alongside Cameron County Emergency Medical Service(Jesusita Hernandez-“Jessie”). Also, was recognition by Cameron County -EMS for Homebound with vaccinations of those patients who are bed bound. Going into homes, Rehabilitations, Daycares, and Housing Authorities.
  • Developed strategies to address patient concerns, improving engagement and satisfaction during the vaccination experience.
  • Developed effective strategies for managing clinic flow at high-volume vaccination sites while prioritizing patient care.

Assistant Lead Medical Coordinator

SouthWest Key Programs
Brownsville, TX
09.2016 - 12.2020
  • Medical Coordinators supervise the activity of the staff in a health care institution and oversee a variety of areas, such as nursing, human resources, budgeting, supplies, and customer service.
  • Duties commonly include updating responsibility for efficient medical records, managing proper patient admissions following policies and procedures, maintaining supplies and checking insurance documents according to federal and state law and other agencies requirements.
  • Delivered thorough and accurate documentation to create detailed additions to the patient’s electronic health record.
  • Scheduled urgent tests and examinations by juggling patient schedules with company calendar.
  • Navigated health information exchange systems to preempt and identify patient needs.
  • Connected patients with referred doctors to provide specialized, high-quality care.
  • Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards.
  • Remained level-headed and proactive during emergency situations.
  • Rendered direct patient care, including stabilizing patients and determining course of action based on triage.
  • Documented all patient information, including condition or injury, treatment and medication administration.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Evaluated patients’ medical status and monitored vital signs during transit.

Labor Worker

Weirs Farms
Willard, Ohio
06.2016 - 09.2016
  • Migrant workers would work outside in all types of weather. Need to keep up the supply and demand, record inventory, plant seeds. Labor work managing a clean environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated heavy machinery and equipment, resulting in faster completion of tasks.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Cleaned and maintained tools, equipment and worksites.
  • Maintained cleanliness and organization of work areas to promote safety standards.

Customer Service Representative I-At&A Agent

Aerotek/ Maximus
Brownsville, TX
06.2015 - 10.2015
  • A & A Agent was a seasonal employment that would schedule all veterans within the United States in a timely manner for their medical appointments for all specialties.
  • Ensuring the medical percentage will be covering the office visit.

Education

General Diploma -

Gladys Porter High School
Brownsville, TX

NCMA - National Certified Medical Assistant

UTB/TSC
Brownsville, TX

Skills

  • Communication Skills: Effective verbal and written communication with patients, healthcare teams, and administrative staff
  • Customer Service: Proven ability to exceed patient satisfaction by identifying and addressing needs with creative solutions
  • Critical Decision-Making: Skilled in making informed decisions under pressure in emergency and clinical settings
  • Aseptic Technique: Proficient in maintaining sterile environments during procedures and specimen collection
  • Inventory Management: Skilled in tracking and maintaining medical supplies, ensuring availability and timely replenishment
  • Policies & Compliance: Experienced in developing and implementing clinic policies to ensure regulatory compliance
  • Operational Planning: Able to define strategies and create action plans to achieve operational goals

LANGUAGES

English/Spanish

Timeline

NCMA, Lab Tech, Clinical Trial MA, Unblinded MA

PanAmerican Clinical Research LLC
06.2021 - 01.2026

Temp Assistant Case Manager

La Posada Providencia
06.2021 - 08.2021

COVID-19 Vaccinator/Tester

Dignity LLC
01.2021 - 06.2021

Assistant Lead Medical Coordinator

SouthWest Key Programs
09.2016 - 12.2020

Labor Worker

Weirs Farms
06.2016 - 09.2016

Customer Service Representative I-At&A Agent

Aerotek/ Maximus
06.2015 - 10.2015

General Diploma -

Gladys Porter High School

NCMA - National Certified Medical Assistant

UTB/TSC