Jennifer Morales Herrera
West Valley City,UT
Summary
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Dali crepes
South Salt Lake City
2025.06 - 2025.09
- Provided excellent customer service in a fast-paced café environment.
- Took customer orders and ensured accurate preparation of menu items.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with team members to ensure timely service during busy hours.
- Provided excellent customer service to ensure satisfaction.
Helper/Assistant
Primary Children's Hospital
100 Mario Capecchi Dr, Salt Lake City, UT 84113, Utah
2025.05 - 2025.08
- Assisted healthcare professionals with patient care and daily activities in pediatric settings.
- Maintained cleanliness and organization of workspaces, ensuring a safe environment for patients.
- Supported communication between families and medical staff to enhance patient experience.
- Documented patient observations and care provided, contributing to accurate medical records.
- Adapted quickly to changing patient needs, demonstrating flexibility in dynamic environments.
- Collaborated with healthcare team members to create a safe and supportive environment that fosters healing and recovery for patients.
Cashier
Wendys Fast Food
2022.08 - 2023.02
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with inquiries, providing information on products and services to enhance shopping experience.
- Maintained cleanliness and organization of checkout area, contributing to a welcoming environment for customers.
- Collaborated with team members to ensure smooth store operations during peak hours, fostering teamwork and efficiency.
- Handled returns and exchanges professionally, adhering to company policies while maintaining customer satisfaction.
Education
No Degree -
Hunter High Schools
West Valley City, UTSkills
- Customer service
- Time management
- Dedicated team player
- Verbal communication
- Customer assistance
- Order taking
- Basic math
- bilingual
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Communication skills
- Attention to detail
- Active listening
- Adaptability
- Table bussing
- Point of sale (POS) system operations
Languages
5,5
Extracurricular Activities
- Volleyball
- Fccla
Volunteer work
- Assisted in organizing community events to promote local engagement and awareness.
- Collaborated with team members to streamline volunteer coordination processes.
- Used strong interpersonal communication skills to convey information to others.
Personal Information
Timeline
Server
Dali crepes
2025.06 - 2025.09
Helper/Assistant
Primary Children's Hospital
2025.05 - 2025.08
Cashier
Wendys Fast Food
2022.08 - 2023.02
No Degree -
Hunter High Schools