Jennifer Moreno
711 Gas Station
Brawley,CA
23
years of professional experience
Dynamic manager with a proven track record at 711 Gas Station, excelling in team leadership and customer service. Enhanced sales through strategic promotions and optimized inventory management, achieving significant waste reduction. Skilled in staff training and development, fostering a collaborative environment that drives productivity and elevates customer satisfaction.
Work History
Manager
13 Years- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Trained and mentored staff on customer service protocols and operational procedures.
- Implemented efficient workflow processes to enhance team productivity and service speed.
- Conducted regular performance evaluations, promoting staff development and accountability.
- Developed strategic plans to increase sales through targeted promotions and community engagement.
- Analyzed sales data to identify trends, informing inventory management decisions and marketing strategies.
- Fostered a positive work environment, encouraging teamwork and collaboration among staff members.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
7 Years 6 Months- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selection and inquiries, providing exceptional service.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Handled cash, credit, and digital payments accurately while balancing registers.
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Staff training and development
Staff management
Goal setting
Timeline
Manager
711 Gas Station
04.2013 - 04.2026Read More
Cashier
Carls Jr
04.2003 - 10.2010Read More
Brawley Union High Achool
High School Diploma
Read More