Desired Job Title
Patient Service RepresentativePatient Account RepresentativeAdministrative AssistantRestaurant Team MemberWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridLocation: Bolingbrook, IL
Open to relocation: No
Jennifer M. Shroba
Bolingbrook,IL
Work Preference
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
33
33
years of professional experience
Work History
Full Time Director of Admissions and Development
St. Dominic School
06.2017 - 05.2022
- Registering new families, entering data into school database and maintaining student records
- Communicating with parents, teachers and administration
- Designed, implemented and managed short-term and long-term Development Plans
- Collaborated with school finance manager to ensure proper recording and deposits of money received
- School closed by Diocese
Full Time Administrative Receptionist
St. Dominic School
01.2014 - 05.2017
- Managed front desk operations, ensuring smooth visitor flow and efficient communication.
- Coordinated appointment scheduling for faculty and staff, optimizing daily workflows.
- Collected and maintained records for all money received
- Assisted in maintaining office supplies inventory, enhancing operational efficiency.
- Developed and maintained positive relationships with parents, students, and community members.
- Coordinated health information and state forms
- Oversaw daily administrative tasks, ensuring accuracy and consistency in office operations.
- Facilitated communication between departments by distributing memos or announcements promptly after receiving them from management or HR personnel.
- Admissions-registering new families
Part Time Development Director
St. Dominic School
08.2011 - 12.2013
- Established partnerships with local businesses to increase community engagement and support.
- Spearheaded the creation of marketing materials to promote school programs and initiatives successfully.
- Successfully planned and executed special events that raised awareness about the organization''s mission while generating new sources of support.
- Build relationships with school families, extended families and the community
- Developed and implemented strategic fundraising initiatives to enhance school revenue.
Preschool Aide
St. Dominic School
08.2010 - 05.2011
- Assisted in daily classroom activities, fostering a positive learning environment for preschool children.
- Supported lead teacher in implementing age-appropriate educational programs and lesson plans.
- Collaborated with parents to discuss child progress, addressing concerns and reinforcing home-school connections.
Life Underwriter
Zurich Life Insurance Company
01.2000 - 01.2002
- Help clients navigate complex medical forms needed for life insurance underwriting
- Evaluate and assess the financial and health risks associated with insurance underwriting
- Determine insurability rating
Term Life Insurance Sales
Zurich Life Insurance Company
01.1998 - 01.2000
- Interview potential insured
- Advise and market Term Insurance products to meet client needs
Restaurant Team Member
Select Restaurants, Inc.
02.1989 - 12.1999
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in training new staff on operational procedures and service standards.
- Managed inventory levels, ensuring timely restocking of supplies and food items.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Marketing and International Business
Towson State University
Baltimore, MarylandSkills
- Microsoft Suites (Word, Excel, Power Point, Publisher)
- Excellent verbal and written communication skills
- Work effectively within a group or independently
- Collaborative Problem-solving
- Multitasking Abilities
- Student recruitment
- Verification and eligibility
- Student registration
- Planning and coordination
- Database administration
- Problem-solving abilities
- Active listening
Accomplishments
- Home and School President for St. Dominic School 2008-2012
- Girls Scout Service Unit President for Pleasant Prairie Service Unit 2010-2012
- Athletic Board-2006-2008, 2013-2021
- Valley View 365 School Board Member - Current
Timeline
Full Time Director of Admissions and Development
St. Dominic School
06.2017 - 05.2022
Full Time Administrative Receptionist
St. Dominic School
01.2014 - 05.2017
Part Time Development Director
St. Dominic School
08.2011 - 12.2013
Preschool Aide
St. Dominic School
08.2010 - 05.2011
Life Underwriter
Zurich Life Insurance Company
01.2000 - 01.2002
Term Life Insurance Sales
Zurich Life Insurance Company
01.1998 - 01.2000
Restaurant Team Member
Select Restaurants, Inc.
02.1989 - 12.1999
Marketing and International Business
Towson State University