Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catherine Moonsammy

Spring Valley,California

Summary


Experienced admissions advisor professional with strong background in educational counseling and student services. Known for effective team collaboration, adaptability, and delivering results in fast-paced environment. Expertise includes guiding prospective students through admissions process, evaluating applications, and providing exceptional support. Strong communicator with knack for building relationships and driving enrollment success.

Overview

15
15
years of professional experience

Work History

Admissions Advisor

Bryant and Stratton
12.2024 - Current
  • Advised prospective students on program offerings and admission requirements.
  • Facilitated application processes, ensuring timely submission of required documentation.
  • Conducted one-on-one consultations to assess student needs and educational goals.
  • Collaborated with academic departments to enhance recruitment strategies and outreach efforts.
  • Maintained accurate records of all applicant information, ensuring efficient communication between various departments within the institution.

Undergraduate Admissions Counselor

Southern New Hampshire University - On Campus
05.2020 - 01.2025
  • Maintains and manages admissions database consisting of all applicants and enrolled students. Provides comprehensive support services. Reviews admissions applications and evaluates student credentials.
  • Developed comprehensive recruitment strategies to enhance student engagement and streamline application processes.
  • Led initiatives to improve the online application system, enhancing user experience and reducing processing time for applications.
  • Mentored students throughout the application process, providing guidance on essay writing, interview preparation, and financial aid options.
  • Maintained accurate records of all interactions with prospective students within the CRM database system.

Inbound Associate, Team Lead

Amazon
09.2019 - 07.2021
  • Fulfillment Associate with experience in Stow, Problem Solve and DamageLand. Shift Lead in DamageLand. Train new Problem Solvers.
  • Trained new associates on inventory management systems and standard operating procedures.
  • Monitored inventory levels, facilitating timely restocking and accurate reporting to management.
  • Collaborated with cross-functional teams to address operational challenges and improve customer satisfaction.

Closed Captioner

CaptionCall
07.2018 - 09.2019
  • Closed captioned for the hard of hearing. Captioned live programs and updates using Dragon Natural Speaking voice recognition and Softni captioning service. Created .txt caption files with precise time codes and special characters. Ability to caption 220 wpm.

Residential care for group home

Gap Ministries
06.2017 - 08.2018
  • Helped with the day-to-day routine of children in the home. Monitored distribution of medications as necessary. Assisted with family visits and appointments. Oversaw daily facility cleaning and straightening tasks. Resolved conflicts and disputes between house members.

Trainer

The Cheesecake Factory
01.2010 - 07.2014
  • Experience in bakery, server, and line cook. Trained large groups for new server training. Attended new restaurant openings as a server and line cook trainer.

Education

Bachelor of Arts - Communications

Southern New Hampshire University

Skills

  • Proficient in Microsoft Excel, Word, Power Point, and Publisher
  • Proven supervisory abilities, having dealt with a diversity of professionals, clients, and staff members
  • Function well both independently and as a team member
  • Perform work with minimum direction and establish priorities independently on a daily basis
  • Excellent communication skills Clear articulate speaker At ease in both one-on-one and group settings
  • Proficient in Microsoft and Google Suites
  • Student enrollment
  • Admissions
  • Registration processes
  • Case management
  • Student records maintenance

Languages

English

Timeline

Admissions Advisor

Bryant and Stratton
12.2024 - Current

Undergraduate Admissions Counselor

Southern New Hampshire University - On Campus
05.2020 - 01.2025

Inbound Associate, Team Lead

Amazon
09.2019 - 07.2021

Closed Captioner

CaptionCall
07.2018 - 09.2019

Residential care for group home

Gap Ministries
06.2017 - 08.2018

Trainer

The Cheesecake Factory
01.2010 - 07.2014

Bachelor of Arts - Communications

Southern New Hampshire University

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