Jennifer Munoz
Ventura
Summary
Results-driven Operations Coach Manager with expertise in warehouse and shipping operations. Known for driving business process improvement and cross-functional team coordination to enhance operational efficiency and reduce costs.
Overview
15
15
years of professional experience
Work History
Operations Coach Manager
Walmart
Oxnard, CA
05.2011 - 03.2026
- Facilitated training sessions to enhance team performance and operational efficiency.
- Performed site evaluations, customer surveys and team audits as part of quality assurance and expectations.
- Developed processes to streamline daily operations and improve workflow management.
- Mentored staff in best practices for inventory management and customer service excellence.
- Implemented strategies to reduce operational costs while maintaining service quality.
- Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
- Managed daily operation, including supervising multiple team member as well as six floor leads.
- Assessed upcoming projects to forecast projected resources requirements.
Education
High School Diploma -
Vista Real
Oxnard, CA06-2010
Skills
- Operational excellence
- Business process improvement
- Cross-functional team coordination
- Production scheduling
- Warehouse operations understanding
- Shipping and receiving operations
- Sales operations and budget control
Timeline
Operations Coach Manager
Walmart
05.2011 - 03.2026
High School Diploma -
Vista Real