Jennifer Munoz
Denver,CO
Summary
HR and Benefits professional with 5+ years of experience administering leave of absence programs, employee benefits, and payroll. Skilled in resolving complex employee inquiries, ensuring compliance with federal and state regulations, and auditing HR data for accuracy. Experienced in FMLA, Colorado Famli, workers' compensation, and benefits administration with a strong focus on employee support and process improvement.
Overview
13
13
years of professional experience
Work History
Payroll and Leave Administrator
Elevations Credit Union
Broomfield, CO
09.2025 - Current
- Administer and manage leave of absence programs including FMLA, Colorado Famli, disability, and employee leave policies.
- Serve as primary point of contact for employees and managers regarding leave, benefits, and payroll-related inquiries.
- Review and audit leave cases to ensure compliance with federal, state, and company policies.
- Process and audit payroll for 600+ employees, ensuring accurate pay, deductions, and compliance with federal and state regulations.
- Investigate and resolve complex or escalated employee issues related to payroll, leave, and benefits.
- Partner with HR, and external vendors to ensure accurate and timely processing of leave and benefits.
- Maintain accurate documentation and reporting for payroll, leave cases and compliance tracking.
Total Rewards Coordinator
Elevations Credit Union
Broomfield, CO
09.2019 - 09.2025
- Processed payroll, pay adjustments, and promotions accurately and within established deadlines.
- Generated and reviewed payroll reports to ensure data accuracy and compliance.
- Collaborated with the Compensation team to determine salary ranges, maintain job codes, and ensure data integrity within HRIS (UKG Pro).
- Served as primary point of contact for employee inquiries through the HR inbox, providing timely and effective resolution.
- Administered leave of absence programs, benefit administration, and new hire onboarding processes.
- Led administration of the employee recognition platform, ensuring engagement and accurate tracking.
- Ensured compliance with Department of Labor, state, and federal regulations through accurate recordkeeping and timely processing of employee terminations.
Human Resources Assistant
Tynan's Volkswagen, Inc
Aurora, Colorado
11.2015 - 09.2019
- Communicated HR Policies and procedures to employees, ensuring understanding and compliance.
- Respond to employee inquiries related to benefits, leave, and HR processes during onboarding and offboarding.
- Supported administration of FMLA, workers' compensation, and employee benefit programs.
- Processed payroll, pay changes, promotions, and timekeeping while maintaining accurate employee records.
- Prepared payroll reports and maintained accurate tracking of PTO and leave balances.
- Coordinated employee schedules, maintained department directories, and managed administrative requests.
- Conducted Affordable Care Act (ACA) reporting and ensured timely distribution and filing of required documentation with the IRS.
Cashier
Tynan's Nissan Aurora
Aurora, Colorado
07.2013 - 11.2015
- Processed daily financial transactions and maintained accurate cash handling records.
- Provided high-quality costumer service and resolved costumer inquiries in a timely manner.
- Coordinated with internal teams to ensure accurate processing of warranty and payment documentation.
Dental assistant
Green Valley Ranch Modern Smiles and Orthodontics
Aurora, Colorado
06.2013 - 11.2013
- Supported clinical operations by assisting providers during procedures and maintaining organized patient workflows.
- Ensured accurate documentation and preparation of patient records and diagnostic materials.
- Managed inventory and maintained availability of clinical equipment supplies.
Education
Associate of Arts - Business
Community College of Denver
Denver, COSkills
- Leave of Absence Administration (FMLA, CO Famli, Disability, Workers' Comp)
- Benefits Administration & Employee Support
- HR Compliance
- Payroll Procesing & Auditing
- Data Analysis & Discrepancy Resolution
- Vendor Coordination & HRIS Systems (UKG Pro)
- Employee Relations & Escalation Management
- Open Enrollment & Benefits Education
- Determine final pay for Terminations and Termination paperwork
- Determine Compensation of new and existing positions
- Manage employee recognition program and platform
Timeline
Payroll and Leave Administrator
Elevations Credit Union
09.2025 - Current
Total Rewards Coordinator
Elevations Credit Union
09.2019 - 09.2025
Human Resources Assistant
Tynan's Volkswagen, Inc
11.2015 - 09.2019
Cashier
Tynan's Nissan Aurora
07.2013 - 11.2015
Dental assistant
Green Valley Ranch Modern Smiles and Orthodontics
06.2013 - 11.2013
Associate of Arts - Business
Community College of Denver