Jennifer Murphey

• Develop and implement project management methodologies to enhance operational efficiency.
• Collaborate with internals and external stakeholders to execute project scope, and manage the change and deliver defined benefits.
• Supported concession renewal and lead development of the Terminal Master Plan, aligning infrastructure investments with long-term strategy, capacity needs, and stakeholder priorities.
• Secure and execute grant opportunities to fund terminal redevelopment, decarbonization, and workforce development projects.

• Led onsite and offsite teams to continuously improve yard and berth planning during high utilization leading to 25% reduction in port stays, and lowest complex wait time.
• Secured investments into the facility to expand operational capacity, inclusive of yard expansion, asset replacement, and infrastructure improvement to enable future growth and operational efficiencies.
• Foster strong stakeholder relationships to achieve market growth and secure new commercial contracts, and renewal existing customers.
• Strengthen partnerships with Port Authority and ILA to improve congestion bottlenecks and improve the landside customer experience.

• Spearheaded technology integration initiatives to streamline terminal operations and reporting systems.
• Implemented and maintained inventory management systems to track equipment usage, availability, and performance metrics
• Supervised and mentored staff, including training, performance management, and workflow optimization
• Led collaboration between operations and asset maintenance to ensure efficient resource maintenance, allocation, and utilization to meet growing customer needs.

• Develop and optimize operational processes to improve efficiency, consistency, and scalability across teams
• Lead talent acquisition efforts for management and labor roles, including workforce planning, recruiting, and onboarding
• Design and implement training programs to build skills, ensure compliance, and support performance across all staff levels
• Partner with leadership to align staffing, training, and process improvements with operational goals and workforce demands

• Managed continuous shift vessel operations supporting 18,000 weekly container lifts across 11 vessel calls, ensuring safe, efficient, and on-time execution
• Coached and developed Assistant Operations Managers, strengthening leadership capabilities and driving operational excellence
• Led collaborations and performance monthly meetings with vessel operators and planners to improve stowage, onboard safety, and productivity

• Contributed to annual budget planning and cost-reduction strategies

• Ensure adherence to all OSHA, hazardous and terminal safety policies by labor personnel
• Develop cost effective work plans to maximize terminal efficiency
• Responsible for directing labor to complete assignments safely and productively to secure customer satisfaction
• Short term gate manager during APMT Virginia transition, working with Line Operators and governmental agencies to inspect and release aging containers and chassis for evacuation from closing terminal