Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Musa

Houston,TX

Summary

Friendly and dependable customer service professional with over 3 years of cashiering experience and recent leadership responsibilities. Seeking to bring strong customer service skills, efficiency, and team spirit to a Front-End Cashier role.

Overview

3
3
years of professional experience

Work History

Manager/ Cashier

Pizza Patron
Houston , TX
12.2023 - Current
  • Promoted from Cashier to Manager due to strong performance, leadership, and customer service excellence
  • Process customer orders quickly and accurately during high-volume periods
  • Train and supervise new cashiers and team members to maintain a high standard of service
  • Resolve customer concerns and issues with professionalism and efficiency
  • Oversee store opening and closing procedures including register balancing and cleanup
  • Ensure front-end cleanliness and stock readiness for each shift

Cashier

DD's Discounts
Houston, Texas
08.2022 - 11.2023
  • Handled transactions with accuracy and speed in a busy retail environment.
  • Maintained a welcoming attitude, and provided excellent service to all members.
  • Kept checkout area clean, organized, and fully stocked with bags and receipt paper.
  • Assisted with returns, exchanges, and resolving customer complaints professionally.
  • Supported team during department setups, sales events, and store closing procedures.

Education

Associate of Science -

Houston Community College
Houston, TX
05-2025

Skills

  • Point of Sale (POS) Systems
  • Customer Servicd & Conflict resolution
  • Team Leadership and training
  • Cleanliness and Store Readiness
  • Cash handling
  • Conflict resolution
  • Store operations
  • Bilingual

Languages

French
Native/ Bilingual
English
Native/ Bilingual

Timeline

Manager/ Cashier

Pizza Patron
12.2023 - Current

Cashier

DD's Discounts
08.2022 - 11.2023

Associate of Science -

Houston Community College

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