Tori Torres
Ellensburg,Washington
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
15
15
years of professional experience
Work History
Manager/ Cashier
Fall City Market And Deliq
Fall City, WA
06.2021 - 01.2025
- Provide excellent customer service
- Help customers with paying for their purchases and any issues they may have
- Inventory ordering and overseeing what we have on the shelves
- Train new employees and scheduling everyone
- Balance all tills and do cash deposits
Office Manager
Baldwins Construction
Astoria, OR
09.2013 - 06.2020
- Gave clients excellent customer service
- Train new staff
- Kept the office stocked and organized
- Oversees general office operations and gives reports to the management
- Coordinates appointments and schedules and manages staff calendars
- Manages filing systems and office supplies
- Maintains IT infrastructure and keeps inventory of orders
- Works with the Human Resources team to update office policies and onboard new hires
- Sorts mail and answers direct phone calls
Office Manager
E.O. Media Group
Astoria, OR
04.2010 - 09.2013
- Top Notch Customer Service
- Answered phones and Directed any calls that came in
- File paperwork and made changes on any accounts
- Trained new staff
Skills
- Customer service
- Point of sale
- Conflict resolution
- Communication skills
- Attention to detail
- Organizational skills
- Accounting software
- POS system
Accomplishments
- Employee Of The Month (Jan 2022-Dec 2022)
References
References available upon request.
Timeline
Manager/ Cashier
Fall City Market And Deliq
06.2021 - 01.2025
Office Manager
Baldwins Construction
09.2013 - 06.2020
Office Manager
E.O. Media Group
04.2010 - 09.2013
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