Jennifer Nagle

Support team by identifying, soliciting, and arranging appropriate insurance coverage for clients by accessing binding authority and brokerage markets

• Responsibilities include but are not limited to underwriting new and renewal business, ensuring adherence to binding authority carrier guidelines, approving policy changes, maintaining workload, and solving coverage issues.
• Provided excellent customer service by addressing inquiries promptly and offering comprehensive explanations of underwriting decisions.
• Manage underwriting process ensuring adherence to carrier underwriting guidelines
• Created and executed marketing plans for new and renewal business
• Rated, quoted, and bound each risk to determine acceptability, coverage, and pricing for large or complex renewals as well as new business
• Analyze and assess risk factors related to each policy
• Negotiate best terms and coverages available with accessible markets while effectively communicating with all producers regarding submissions and decisions for new or renewal business in a timely manner.
• Approve and disapprove endorsement requests according to internal and carrier guidelines.
• Process audits and confirm payments received as well assist in disputes
• Build and Maintain relationships with agents and brokers
• Assisted in training and development of Assistant and Associate Underwriters

• Assisted Broker in handling their renewal book of business and new business submissions and placement
• Communicated with agents and company personnel as necessary to gather pertinent information on policies
• Requires knowledge of brokerage facilities for use in placing new and renewal business.
• Performed a combination of tasks related to the quoting, binding and servicing of new and renewal accounts including rating, responding to producer and company inquiries, preparing binders and invoices and the setting up and cancellation of policies and endorsements
• Analyzed accounts and prepared submissions, determined which markets are best suited for accounts, negotiated with clients and underwriters to secure the best terms and completes transaction by obtaining mutual agreement of client and underwriter
• Established and maintained business relationships with principals and key production and/or marketing personnel in agencies and with underwriters in key insurance companies
• When appropriate, worked closely with Account Coordinator(s) in the set-up, marketing, booking, and maintenance of business
• Assisted Broker in tracing payment and collection of premiums
• Monitored workflow (quality and quantity) of the team to make sure it is efficient and consistent with company standards

• In conjunction with and under the supervision of the Broker, solicited new and renewal business from retail insurance producers and brokers, handled their existing or assigned book of business, placed insurance with markets and serviced clients.
• Reviewed submissions and prepared proper narratives on operations, losses, and exposures.
• Reviewed policies for accurate premium, coverages, terms and conditions.
• Followed renewal file through underwriting and pricing process.
• Communicated verbal and written communication clearly to clients and company personnel.
• Oversaw mail handling for broker including handling endorsement requests as well as specific coverage issues.
• Has direct knowledge of the job skills in the technical support positions including clear understanding of cancellations, policy change requests and rating related issues, rating, and overall flow of transactions within the office.
• Clear understanding of production goals, customer needs, referral process and authority that exists within the position.