Jennifer Nakayama
Dallas
Summary
Adept at leading complex projects to completion, I significantly reduced 737-800 Heavy C Check turn times by 50% at American Airlines through effective workflow planning and cross-functional collaboration. My technical understanding and active listening foster innovative solutions, ensuring safety and quality standards are surpassed. 37+ years of heavy commercial aircraft knowledge with 28+ years as being in a leadership role.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Heavy MX Project Manager
Southwest Airlines
01.2024 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Heavy Structure Production Supervisor
Southwest Airlines
07.2013 - 01.2024
- Worked various Y and HMV aircraft structure maintenance visits. Filled in the Structure Support Shop and HRON.
- Resolved production problems and established a work around to stay on schedule.
- Planned daily production goals and expectations.
- Managed compliance and safety issues.
- Listened to Mechanics problems and tried to resolve them in a timely manner.
Production Supervisor
American Airlines
07.2006 - 07.2013
- Worked the MD-80 Pulse Line Heavy Checks in Tulsa OK. The line reduced turn times from 28 to 12 days. ( The Pulse Line eliminated the support shops peak and valleys.)
- Managed the Seat, Galley, Lavatory, Interior, Coffee maker/Oven and Slide shop at Alliance Fort Worth Base. Utilized lean practices to stay within budget while maintaining policies and procedures.
- Multi tasked and prioritized work for aircraft modifications and drop ins at DFW/DWH.
- Experienced on F100, 727,737-800,MD-80,757,767 and 777 aircraft.
Aircraft Systems Crew Chief
American Airlines
01.1996 - 07.2006
- Helped reduce 737-800 Heavy C Check turn times from 20 to 10 days through effective leadership and streamlining the work flow.
- Contributed to the reduction of the 737-800 Light C Check turn times from 5 to 3 days.
- Lead the team on the first winglet install at American.
- 737-800 Run up and taxi designee and LMP qualified.
- Participated in CI events
- Inspired the Crew to create and implement new ways to get the job done quicker and safer.
Aircraft Systems AMT
American Airlines
01.1990 - 01.1996
- Overhauled and rigged all flight controls
- Overhauled pneumatic and trouble shot all aircraft systems.
- Major modification on F100 Hydraulic and AC systems
- Run up and taxi qualified on F100 and 727-200
Structures AMT
American Airlines
06.1987 - 01.1990
- Replaced 727-100 belly skins, shear ties and stringers.
- Fuselage and internal fuel tank repairs.
Education
High School Diploma -
Colorado Aerotech
Westminster, CO03.1987
Skills
- Work flow planning
- Document Management
- Cross-Functional Collaboration
- Technical understanding
- Processes and procedures
- Self-Motivated
- Attention to detail
- Active Listening
Certification
- Licensed A&P
Timeline
Heavy MX Project Manager
Southwest Airlines
01.2024 - Current
Heavy Structure Production Supervisor
Southwest Airlines
07.2013 - 01.2024
Production Supervisor
American Airlines
07.2006 - 07.2013
Aircraft Systems Crew Chief
American Airlines
01.1996 - 07.2006
Aircraft Systems AMT
American Airlines
01.1990 - 01.1996
Structures AMT
American Airlines
06.1987 - 01.1990
High School Diploma -
Colorado Aerotech