Jennifer Narcomey
Bountiful,UT
Summary
A new and driven nursing student, who is looking to gain more hands-on experience in healthcare. Holds a strong background in patient-centered-care through the compassionate care and prioritization of donors. Donor care required an extensive knowledge of phlebotomy, quick response to donor adverse events, and conflict resolution for flow and machine issues. Excited to make a meaningful contribution to a health care team, and adapt to a new fast-paced environment, while furthering my knowledge of this fulfilling profession.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist
Biomat Plasma Center
Salt Lake City, UT
06.2021 - 09.2023
- Performed over 4,800 sticks.
- Proficient with 17g and 21g needle sticks.
- Employee of the month: April 2022.
- Received consistent praise for the highest quality documentation.
- Accurately gathered and recorded vital signs data in accordance to CLIA guidelines.
- Became proficient and excited by problem solving during needle adjustments, resticks, and machine errors.
- Promoted to Designated Trainer within the first year and was eager to make newcomers feel welcomed and supported.
Customer Service Representative
ROI Solutions Inc.
Lindon, UT
05.2019 - 02.2021
- QA (quality average) score for calls stayed consistently above 80%, ensuring the best customer experience.
- Mentored new employees on procedures and policies to maximize team performance.
- Effectively served clients through patience and preparation by thoroughly answering their questions and staying up to date on guidelines for the Progress Residential campaign.
Education
Associate of Science - Nursing
Joyce University
Draper, UT12-2025
Associate of Science - General Studies
Snow College
Ephraim, UT07-2017
Skills
- Conflict Resolution
- Venipuncture
- Blood Sample Collection
- Data Entry
- Microsoft Office
- Detail-Oriented
- Adaptability
- Patience
Certification
- Basic Life Support (BLS) Certification: November 2023
Timeline
Phlebotomist
Biomat Plasma Center
06.2021 - 09.2023
Customer Service Representative
ROI Solutions Inc.
05.2019 - 02.2021
Associate of Science - Nursing
Joyce University
Associate of Science - General Studies
Snow College