Jennifer Natalello
Irondequoit,NY
Summary
Respected professional with experience in health information, maintaining medical charts and improving patient documentation. Driven to resolve issues and conflicts effectively while remaining calm in all types of situations. Offering decision- making, leadership and communication talents. Excellent customer service skills, with years of experience. Friendly, focused and known to go above and beyond.
Overview
7
7
years of professional experience
Work History
Health Information Technician
Huther Doyle
Rochester, NY
01.2017 - 08.2018
- Maintained relationships with medical providers, suppliers and reporters.
- Followed up with colleagues about medical and healthcare processes.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Reviewed recordkeeping procedures for patients and doctors.
- Retrieved medical data for physicians and patients.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Collected, organized and entered patient data into medical systems.
Food Service Worker
Tasteful Connections
Rochester, NY
09.2014 - 01.2017
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Cooked batches of food according to standard recipes.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Learned other teammates' work tasks to train as backup.
- Plated hot meals and salads in aesthetically pleasing arrangements.
Front End Manager
Tops Friendly Markets
Rochester, NY
08.2012 - 09.2015
- Oversaw cashier operations, bookkeeping and security.
- Trained team members in successful strategies to meet operational and sales targets.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Reviewed financial reports and trend forecasts.
- Motivated employees to perform at peak productivity with morale-boosting programs.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Recorded financial transactions and performed account reconciliations.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Education
High School Diploma -
Eastridge Senior High School
Rochester, NYNail Technician
Shear Ego International School of Hair Design
Rochester, NY06.2021
Skills
- HIPAA and HITECH requirements
- Training and mentoring
- Accurate documentation
- Health records review
- Team Building
- Time Management
- Self-Motivated
- Leadership
- Effective communication
Timeline
Health Information Technician
Huther Doyle
01.2017 - 08.2018
Food Service Worker
Tasteful Connections
09.2014 - 01.2017
Front End Manager
Tops Friendly Markets
08.2012 - 09.2015
High School Diploma -
Eastridge Senior High School
Nail Technician
Shear Ego International School of Hair Design