Jennifer Nau

Oversee company processes to ensure high-quality product and customer service.

• Document organization/archiving
• Procurement for all phases of project and front office needs
• Weekly budget forecasting and bill pay
• Oversee logistics for materials and case pick-up/delivery
• Customer service from project start to finish, including invoicing, liaising comms between client and design/estimating/fab teams, project updates
• Manage day-to-day duties using Asana Project Management software, Slack, G-Drive, Fulcrum Manufacturing Software, QuickBooks, QuickBooks Workforce, Biil.com

Oversee production and training for dimensional employees to ensure strict compliance to quality and safety regulations

• Inspect incoming and outgoing wax forms using Ultrasonic Thickness Tester, Coordinate Measuring Machine, Xray devices, various calipers and pi tapes to validate quality and adherence to customer specifications
• Coordinate/schedule department employees to ensure timely delivery of product
• Data entry and control
• Oversee and maintain calibration of dimensional tools
• Participate in company safety programs and chair safety committee
• Oversee compliance to ISO standards through data control/archiving, separation and reporting of non-compliant materials
• Prepare for and participate in annual ISO Certification Audits