Jennifer Nguyen

• Prepared workstations for upcoming appointments by setting up chairs, with necessary towels and tools while Ensuring all tools were properly sanitized before use on each client.
• Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
• Educated clients about products used during their appointment with other options that fit best and recommended appropriate products for home care.
• Processed payments from clients using point-of-sale systems accurately and efficiently.
• Maintained accurate inventory counts throughout the day to ensure sufficient supply levels were available.
• Updated daily log book with information about visitors entering the premises.
• Greeted visitors and provided them with assistance.

• Maintained updated knowledge through continuing training to then provide support and guidance to colleagues to maintain a collaborative work environment.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services with customers.
• Updated and maintained databases with current information while managing inventory and supplies to ensure materials were available when needed.
• Assisted with customer requests and answered questions to improve satisfaction for excellent service and attention to customers when face-to-face or through phone conversations.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Checked temperatures of the fridge and heating equipment to ensure proper functioning.
• Properly stored all leftover food items after each shift.
• Assisted with unloading deliveries from suppliers into storage areas.
• Cleaned kitchen areas, equipment and utensils.

Responded promptly to customer inquiries via phone calls or emails.

• Assisted with guiding customers to desired products, enhancing their shopping experience.
• Handled customer inquiries about available products and services while providing accurate pricing information.
• Managed and resolved customer inquiries and issues promptly, escalating more challenging cases to direct supervisor for timely resolution.
• Ensured that all dishes were prepared in accordance with health regulations
• Checked stock levels of ingredients and notified managers when more was needed.
• Displayed excellent communication skills when interacting with customers and colleagues.
• Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.