Maryelizabeth Brinkman
Holmdel,NJ
Summary
Spa supervisor with accurate payroll and inventory management. Skilled in developing and implementing strategies to enhance customer satisfaction, modernize service offerings, and increase revenue.
Spa receptionist that caters to clients needs and wants to provide a relaxing spa experience. Great knowledge of spa services including facials, massages, body treatments, etc. Remarkable at selling products and services to customers.
Nail tech that can provide anything from fun designs to just a classic nail service. Exceptional at paying attention to detail and making sure the client is happy. Highly motivated to advance in learning new techniques.
Hairstylist assistant with experience of washing hair and providing a great service. Supports hairdressers and staff by draping clients and keeping the salon clean and organized.
Knowledge of mixing color, bleach and other chemicals. Strong performance in the salon keeps business running and fully satisfied customers.
Hardworking cashier with a strong background of training new employees and operating cash registers. Addresses costumers who need help and moving them to a line for a quick and efficient check-out process. Providing great customer service brings in more money and sales for the business.
Overview
11
11
years of professional experience
Work History
Spa Supervisor
Ocean Place Resort and Spa
Long Branch, New Jersey
05.2021 - Current
- Addressed any complaint's or concerns directly with the client to ensure satisfaction.
- Maintained accurate records of all transactions related to payroll, invoices, deposits.
- Anticipated spa and salon guest concerns and addressed problems quickly to satisfy patrons.
- Provided daily supervision of spa staff to ensure efficient operations and customer satisfaction.
- Monitored daily spa activities and team performance to check cleanliness, assess performance and handle high-priority clients.
- Created organizational procedures and maintained optimal spa functionality during high-traffic times.
Spa Receptionist
Ocean Place Spa
Long Branch, NJ
05.2021 - Current
- Answered phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Greeted all guests when checking in or out to ensure a proper experience
- Trained new employees to perform all duties required
- Served beverage’s to clients before or after treatments
- Properly counted and restocked new inventory.
Nail Technician
Ocean Place Spa
Long Branch, NJ
05.2021 - Current
- Met with clients to discuss their needs or any special requests.
- Disinfects all tools and work space to ensure safety and health
- Prepared nails with the proper tools to create the best results
Hairstylist's Assistant
Peter Conte Salon And Spa
Matawan, NJ
12.2019 - 12.2022
- Welcomed, seated and prepared clients for services by draping them with a waterproof gown and adding a color protector to the hairline
- Cleaned and sanitized all tools and areas of the salon needed to reduce infection and keep clean.
- Sweep floors during and after hair cutting services along with collecting the trash and taking it out at the end of each day.
- Prepared foils and mixed product for hair coloring or bleaching services.
- Wash clients hair before cuts and blowouts, and after processed color to prepare the stylist for the service.
Cashier
Saker Shoprite
Aberdeen, NJ
05.2017 - 09.2019
- Trained new employees on how operate the registers and all other procedures of a cashier.
- Processed transactions quickly and accurately to prevent costumers from having to wait a long time.
- Bagged all items properly in order to prevent anything from getting damaged.
- Learned roles of other departments to be able to help when needed.
- Shopped for online grocery orders around the store for shoprite from home
- Restocked beauty and health products to their correct locations throughout the store.
Volunteer
St. Benedicts School
Homldel, NJ
05.2014 - 07.2016
- Watched kids at and extended day program
- Played with kids and helped them do their homework.
- Participated in fun games and lessons with the teaches and students.
- Walked the younger children to their parents from the classrooms when they arrive to pick them up for the day.
Education
Cosmetology License - Cosmetology
Robert Fiance Beauty School
Ocean Township 12.2020
High School Diploma -
Saint John Vianney
Holmdel, NJ05.2019
Skills
- Outstanding organization
- Dependable
- Merchandise restocking
- Nail Designs
- Appointment Scheduling
- Spa equipment operation
- Maintain inventory
- Effective communication
Timeline
Spa Supervisor
Ocean Place Resort and Spa
05.2021 - Current
Spa Receptionist
Ocean Place Spa
05.2021 - Current
Nail Technician
Ocean Place Spa
05.2021 - Current
Hairstylist's Assistant
Peter Conte Salon And Spa
12.2019 - 12.2022
Cashier
Saker Shoprite
05.2017 - 09.2019
Volunteer
St. Benedicts School
05.2014 - 07.2016
Cosmetology License - Cosmetology
Robert Fiance Beauty School
High School Diploma -
Saint John Vianney