Jennifer Nguyen
Shakopee,MN
Summary
A quickly adaptable, fast-paced learner who prioritizes customer satisfaction. Skilled in teamwork, communication, and problem-solving, with a strong record of supporting fast-paced service, handling payments accurately. Dependable, organized, and able to stay focused under pressure.
Overview
2
2
years of professional experience
Work History
Waitress
PHO 14
Lincoln, Nebraska
09.2024 - 07.2025
- Greeted and seated guests with an enthusiastic demeanor.
- Took customers’ orders with a positive and attentive attitude while answering concerns regarding the menu.
- Checked on guests in case of any needs or dissatisfaction, providing the best possible customer experience.
- Memorized table locations to diligently deliver food to guests.
- Cleaned up after guests and maintained a clean, organized work environment.
- Packaged takeout orders with care and utilized a kiosk to put in orders and make payments.
- Folded silverware and washed cups during any downtime.
- Analyzed and used problem solving skills independently to solve any unexpected obstacles with customer satisfaction being the main focus.
Cashier
Hy-Vee
Shakopee, Minnesota
11.2025 - Current
- Greeted and welcomed customers with a positive demeanor.
- Ensured customers had a pleasant shopping experience and received satisfactory help.
- Utilized proper grocery bagging standards; handled customers groceries with attention and care while fulfilling their preferences and requests.
- Utilized kiosk for payment processing, memorizing produce codes and button locations to enhance transaction efficiency.
- Kept workspace clean and organized to avoid any interruptions in workflow.
- Occasionally worked in the liquor department, handling alcohol, cigarettes, proper ID management, etc..
Paystation Clerk
Hy-Vee Market Grille
Shakopee, Minnesota
06.2026 - Current
- Enthusiastically took customers’ orders using the Aloha host system, and clarified any questions regarding the menu and weekly deals.
- Collaborated with kitchen staff to serve customers efficiently and ensure timely meal delivery.
- Diligently served and brought food out to customers while abiding by food safety regulations.
- Monitored customer satisfaction by checking in during meals to address any needs or concerns.
- Checked and recorded supply for expired, ready-to-eat meals on the refrigerated shelves.
- Organized and maintained dining area by folding silverware, stocking cups and straws, and refilling coffee machines during downtime.
Skills
- Customer service
- Time Management
- Analytical thinking
- Collaborative Approach
- Adaptable
- Reliable
Education
Expected Graduation: May 2027
Normandale Community College
Bloomington, MN
Graduated May 2025
Lincoln North Star High School
Lincoln, NE
- GPA: 3.6
Timeline
Paystation Clerk
Hy-Vee Market Grille
06.2026 - Current
Cashier
Hy-Vee
11.2025 - Current
Waitress
PHO 14
09.2024 - 07.2025