JENNIFER Noriega
DAVENPORT,IA
Summary
Detail-oriented professional with exceptional communication skills and a focus on policy enforcement. Experienced in managing correspondence and collaborating across departments to ensure accurate and timely responses.
Overview
27
27
years of professional experience
Work History
Correspondence Representative
Mercy One Genesis
Davenport, IA
03.2026 - Current
- Drafted and edited correspondence for internal and external communication.
- Managed incoming and outgoing mail, ensuring timely delivery and processing.
- Collaborated with various departments to gather information for accurate responses.
- Utilized electronic health record systems to track patient communication effectively.
Courier,/Distribution Support
Mercy One Medical Center
Davenport, IA
06.2025 - 03.2026
- Delivered medical supplies to various departments, ensuring timely and accurate distribution.
- Maintained vehicle cleanliness and operational readiness for daily deliveries.
- Collaborated with healthcare staff to coordinate urgent delivery requests efficiently.
- Loaded and unloaded items securely, adhering to safety protocols during transport.
Maintenance Technician
Aramark Refreshments
Moline, IL
02.2022 - 09.2025
- Conducted regular maintenance and repairs on equipment to ensure optimal operation.
- Diagnosed mechanical issues and implemented effective solutions to reduce downtime.
- Collaborated with team members to streamline maintenance processes and improve efficiency.
- Trained new technicians on safety protocols and equipment handling procedures.
Courier
Federal Express
Moline, IL
05.2019 - 02.2023
- Delivered packages efficiently, ensuring timely service and high customer satisfaction.
- Navigated complex delivery routes to optimize transit times and reduce costs.
- Maintained accurate logs of deliveries, managing documentation for compliance and tracking.
- Trained new couriers on safety protocols, delivery procedures, and customer service standards.
Office Assistant
D&H Motors
Moline, IL
09.1999 - 02.2003
- Managed daily office operations, ensuring smooth workflow and efficient resource allocation.
- Coordinated scheduling and appointments for management, optimizing time management across departments.
- Assisted in maintaining accurate records and files, improving data retrieval processes by implementing organized systems.
- Provided customer support via phone and email, enhancing client satisfaction through timely responses and solutions.
Education
High School Diploma -
Moline Senior High School
Moline, IL05-1999
Skills
- Exceptional communication
- File organization
- Microsoft office
- Policy enforcement
- Proofreading
Languages
English
Full Professional
Timeline
Correspondence Representative
Mercy One Genesis
03.2026 - Current
Courier,/Distribution Support
Mercy One Medical Center
06.2025 - 03.2026
Maintenance Technician
Aramark Refreshments
02.2022 - 09.2025
Courier
Federal Express
05.2019 - 02.2023
Office Assistant
D&H Motors
09.1999 - 02.2003
High School Diploma -
Moline Senior High School