Kathy Wooten
Long Beach,CA
Summary
Seeking a position with a successful and well-established organization to continue professional growth and make valuable contributions towards company goals and objectives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Security Officer
Shannon's on Pine Irish Pub & Sports Bar
2021.01 - Current
- Ensure safety and security of all employees, guests and belongings
- Prepare and submit activity logs on a daily basis
- Monitor main and side doors to restrict Unauthorized entries
- Assist in loss reduction with regular property patrols
- Train new officers on Company protocols, reporting duties, and security best practices
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Greets guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Act quickly during emergency situations to reduce opportunity for damage and injury.
- Patroll and monitored premises in company
- Provide excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Housekeeping
The Queen Mary
2022.01 - 2023.01
- Provide quality guest customer service while the public and private areas of the hotel
- Which includes deep cleaning the lobby, making sure the complimentary breakfast, coffee bar and banquet areas are in exceptional shape
- Stocking all rooms that were serviced by me with appropriate toiletries, towels and bedding
- Servicing the trash compactors at night, reporting bedroom damages to maintenance upon inspection after check out
- Monitored room inventory closely, working with housekeeping to maximize available rooms for incoming guests.
- Collaborated with housekeeping and maintenance teams to resolve guest issues promptly and effectively.
- Streamlined room service operations through effective communication with hotel front desk and housekeeping teams.
CEO
It's your .98 cent store
1998.01 - 2008.01
- As CEO I was to keep the store fully stocked by ordering inventory, issuing checks to our suppliers
- Doing groundskeeping in the parking lot while also providing top tier maintenance inside the store
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
Education
G.E.D -
Dominguez High school
09.1985
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General Security
Certification
- Certified fire watch
- Confined Space Certified
- First Aid CPR
- First Responder
- Safety Certified (NCCER)
- RSO Trained & Certified
- TWIC
- Hazmat Certified 40 hour Hazwoper
- 30 hour OSHA course in construction safety and health
- Guard card / Armed security
- Risk Management Certificate, CSUDH - Carson, CA
References
AVAILABLE UPON REQUEST
Timeline
Housekeeping
The Queen Mary
2022.01 - 2023.01
Security Officer
Shannon's on Pine Irish Pub & Sports Bar
2021.01 - Current
CEO
It's your .98 cent store
1998.01 - 2008.01
G.E.D -
Dominguez High school
- Certified fire watch
- Confined Space Certified
- First Aid CPR
- First Responder
- Safety Certified (NCCER)
- RSO Trained & Certified
- TWIC
- Hazmat Certified 40 hour Hazwoper
- 30 hour OSHA course in construction safety and health
- Guard card / Armed security
- Risk Management Certificate, CSUDH - Carson, CA
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