Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jennifer Oberg
Open To Work

Jennifer Oberg

Administrative Assistant/Office Manager
Reading,PA

Work Preference

Job Search Status

Open to work

Desired Job Title

Administrative AssistantOffice ManagerAssistantData Entry ClerkSecretary

Work Type

Full TimePart TimeContract Work

Location Preference

On-SiteRemoteHybrid
Location: Reading, PAPottstown, PA
Open to relocation: Yes

Important To Me

Work from home optionCareer advancement

Summary

Resourceful Coordinator with background providing office management and customer and administrative support. Polished in scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Administrative Coordinator

Reading Hospital Emergency Department
Reading, Pennsylvania
09.2010 - 12.2010
  • Coordinated scheduling for emergency department staff, ensuring optimal coverage during daily shift changes.
  • Facilitated communication between medical staff, patients, and families, improving service delivery and patient satisfaction.
  • Assisted in maintaining patient records and ensured compliance with healthcare regulations.
  • Supported preparation of departmental reports and documentation, contributing to informed decision-making in internal meetings.
  • Organized and maintained filing systems for sensitive documents.
  • Gathered, entered and updated data to maintain departmental records and databases.
  • Responded to customer inquiries via phone or email in a professional manner.

Hiring and Recruiting Manager

Caring Companions LLC
Reading, Pennsylvania
11.2009 - 04.2010
  • Created targeted recruitment strategies that increased applicant quality for caregiving positions.
  • Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
  • Conducted interviews to evaluate candidate skills and cultural fit within the organization.
  • Collaborated with team leaders to identify staffing needs across various departments.
  • Streamlined onboarding processes to ensure a smooth transition for new hires.
  • Coordinated pre-employment assessments and background checks to ensure candidate readiness and compliance.
  • Supported recruitment efforts by screening resumes and facilitating hiring and interview processes.
  • Supported recruitment efforts by screening resumes and identifying potential candidates, hiring and interview processes.

Medical Secretary

PMSI
Pottstown, Pennsylvania
05.2003 - 06.2004
  • Greeted patients upon arrival, collected medical history, and verified insurance coverage.
  • Managed patient appointments and maintained scheduling software for smooth operations.
  • Assisted medical staff with patient inquiries and provided necessary information promptly.
  • Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
  • Processed patient records using electronic health record systems for accuracy and accessibility.
  • Maintained accurate patient records and filing systems according to established policies and procedures.
  • Created new patient files and ensured that all documents were properly filed in each file folder.
  • Coordinated communication between patients, doctors, and insurance providers effectively.
  • Managed daily calendars for multiple providers, setting up appointments as needed.
  • Managed patient flow to minimize waiting times and improve office efficiency.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Compiled physical and digital documents for organized record management., charts, and reports.
  • Compiled physical and digital documents, charts, and reports.
  • Processed payments for co-pays or services rendered using computerized billing software programs.
  • Handled cash transactions and processed payments for medical services.
  • Coordinated referrals between primary care physicians and specialists.
  • Coordinated referrals between primary care physicians and specialists as required.
  • Assisted in patient education regarding medical procedures and pre-visit requirements.
  • Conducted follow-up calls to patients for appointment reminders and care instructions.
  • Organized office supplies and maintained inventory to ensure operational efficiency.
  • Provided administrative support to medical staff, including data entry and document preparation.
  • Prepared and sent financial statements to support bookkeeping functions.

Support Counselor

Lifepath
Sellersville, Pennsylvania
06.1999 - 05.2001
  • Developed individualized service plans to address specific mental health needs of clients, enhancing their overall well-being.
  • Provided crisis intervention support during challenging situations.
  • Coordinated recreational and therapeutic activities to actively engage clients and promote social interaction.
  • Collaborated with other professionals to ensure the best possible care for each client.
  • Worked closely with psychiatrists or primary care providers to monitor medication effectiveness.
  • Maintained accurate records of progress notes and therapy sessions to ensure continuity of care and inform treatment adjustments.
  • Maintained a safe and welcoming environment for all clients.
  • Developed and implemented behavior modification plans for challenging behaviors.

Waitress

Pottstown Diner
Pottstown, Pennsylvania
04.1995 - 12.1998
  • Provided friendly and efficient service to guests at Pottstown Diner.
  • Greeted customers, answered questions, and recommended specials to enhance dining experience.
  • Assisted in training new waitstaff on menu items and customer service protocols.
  • Collaborated with kitchen staff to streamline food preparation and service.

  • Prepared checks accurately and processed payments promptly.

  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Restocked service areas with necessary supplies to maintain efficiency during busy hours. with supplies during slow periods.
  • Took reservations and to-go orders to streamline the process for both the customer and restaurant.

Sales Associate Manager

Deb Shops
Pottstown, Pennsylvania
06.1997 - 12.1998
  • Managed daily store operations to ensure smooth sales and customer satisfaction.
  • Supervised staff during daily store operations, ensuring adherence to company standards and enhancing team efficiency.
  • Provided feedback on staff performance to encourage skill development and growth.
  • Resolved customer inquiries and complaints, improving overall shopping experience and customer satisfaction.
  • Performed customer service duties such as greeting customers, answering questions, and resolving complaints.
  • Tracked and maintained inventory levels, ensuring timely restocking to meet customer demand and support sales. by tracking stock movement, restocking shelves as necessary, and ordering additional items when needed.
  • Created reports on customer service, sales activities, and inventory levels.
  • Served as a liaison between customers and corporate office for escalated issues or inquiries.

Education

Pottstown Sr. High School
Pottstown, PA

Skills

  • Scheduling coordination
  • Calendar management
  • Staff scheduling
  • Scheduling appointments
  • Meeting coordination
  • Patient record management
  • Records management
  • File organization
  • Recordkeeping
  • Data entry
  • Document preparation
  • Documentation control
  • Compliance assurance
  • Onboarding
  • Train employees
  • Vendor management
  • Office administration
  • Scheduling appointments
  • Team collaboration
  • Conflict resolution
  • Information requests
  • Communication skills
  • Problem-solving abilities
  • Professionalism
  • Schedule coordination
  • Train employees
  • Attention to detail

Timeline

Administrative Coordinator

Reading Hospital Emergency Department
09.2010 - 12.2010

Hiring and Recruiting Manager

Caring Companions LLC
11.2009 - 04.2010

Medical Secretary

PMSI
05.2003 - 06.2004

Support Counselor

Lifepath
06.1999 - 05.2001

Sales Associate Manager

Deb Shops
06.1997 - 12.1998

Waitress

Pottstown Diner
04.1995 - 12.1998

Pottstown Sr. High School

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Jennifer ObergAdministrative Assistant/Office Manager