Jennifer Obrofta
Winder,GA
Summary
Professionally proficient with human resources, technical support, administrative, financial and food handling responsibilities. Manages using team-oriented approach. Well-versed in personnel management, recordkeeping and compliance requirements. Industrious, hardworking and passionate about this community
Overview
32
32
years of professional experience
Work History
Proprietor
Bloomin Brands
2003.09 - 2022.06
- Optimized team hiring, training and performance.
- Devised processes to boost long-term business success and increase profit levels.
- Knowledge of multiple operating systems. Network and hardware troubleshooting.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Input income and expense details into database to track business finances and address variances.
- Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
- Adhere to all state and county health policies.
- Developed and managed relationships with vendors and suppliers.
Proprietor
Bloomin' Brands
2010.06 - 2013.09
- Surpassed revenue objectives year over year through strategic promotional plans.
- Developed and managed relationships with vendors and suppliers.
- Established and administered annual budget with controls to prevent overages and support sustainability objectives.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Optimized team hiring, training and performance.
Manager
Bloomin' Brands
2007.09 - 2010.05
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Approved regular payroll submissions for employees.
- Recorded inventory sales into organization's weekly income report.
Key Manager, Bartender, Certified Trainer, Server
Outback Steakhouse
2005.09 - 2007.09
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised lunch and dinner service.
- On-Boarded and Trained all team members.
Key Manager, Bartender, Certified Trainer, Server
Outback Steakhouse
2000.09 - 2005.09
- Cultivated warm relationships with regular customers.
- On-Boarded and Trained staff.
- Supervised lunch and dinner service.
Education
Psychology
The University of Alabama
Tuscaloosa, ALHigh School Diploma -
Rising Sun High School
North East, MDSkills
- Business Growth and Retention
- POS Inventory System Operation
- Human Resources Administration
- Supplier Partnerships
- Community Involvement
- Hiring and Onboarding
- Leadership and People Development
- Health Information Policy and Procedure
- Administrative Management
- Management Training
- Customer Loyalty
Partner of the Year
Awarded in 2012, 2013 and 2021
Timeline
Proprietor
Bloomin' Brands
2010.06 - 2013.09
Manager
Bloomin' Brands
2007.09 - 2010.05
Key Manager, Bartender, Certified Trainer, Server
Outback Steakhouse
2005.09 - 2007.09
Proprietor
Bloomin Brands
2003.09 - 2022.06
Key Manager, Bartender, Certified Trainer, Server
Outback Steakhouse
2000.09 - 2005.09
Psychology
The University of Alabama
High School Diploma -
Rising Sun High School
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