Summary
Overview
Work History
Education
Skills
Partner of the Year
Timeline
Generic

Jennifer Obrofta

Winder,GA

Summary

Professionally proficient with human resources, technical support, administrative, financial and food handling responsibilities. Manages using team-oriented approach. Well-versed in personnel management, recordkeeping and compliance requirements. Industrious, hardworking and passionate about this community

Overview

32
32
years of professional experience

Work History

Proprietor

Bloomin Brands
09.2003 - 06.2022
  • Optimized team hiring, training and performance.
  • Devised processes to boost long-term business success and increase profit levels.
  • Knowledge of multiple operating systems. Network and hardware troubleshooting.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Input income and expense details into database to track business finances and address variances.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Adhere to all state and county health policies.
  • Developed and managed relationships with vendors and suppliers.

Proprietor

Bloomin' Brands
06.2010 - 09.2013
  • Surpassed revenue objectives year over year through strategic promotional plans.
  • Developed and managed relationships with vendors and suppliers.
  • Established and administered annual budget with controls to prevent overages and support sustainability objectives.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
  • Optimized team hiring, training and performance.

Manager

Bloomin' Brands
09.2007 - 05.2010
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Approved regular payroll submissions for employees.
  • Recorded inventory sales into organization's weekly income report.

Key Manager, Bartender, Certified Trainer, Server

Outback Steakhouse
09.2005 - 09.2007
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Supervised lunch and dinner service.
  • On-Boarded and Trained all team members.

Key Manager, Bartender, Certified Trainer, Server

Outback Steakhouse
09.2000 - 09.2005
  • Cultivated warm relationships with regular customers.
  • On-Boarded and Trained staff.
  • Supervised lunch and dinner service.

Education

Psychology

The University of Alabama
Tuscaloosa, AL

High School Diploma -

Rising Sun High School
North East, MD

Skills

  • Business Growth and Retention
  • POS Inventory System Operation
  • Human Resources Administration
  • Supplier Partnerships
  • Community Involvement
  • Hiring and Onboarding
  • Leadership and People Development
  • Health Information Policy and Procedure
  • Administrative Management
  • Management Training
  • Customer Loyalty

Partner of the Year

Awarded in 2012, 2013 and 2021

Timeline

Proprietor

Bloomin' Brands
06.2010 - 09.2013

Manager

Bloomin' Brands
09.2007 - 05.2010

Key Manager, Bartender, Certified Trainer, Server

Outback Steakhouse
09.2005 - 09.2007

Proprietor

Bloomin Brands
09.2003 - 06.2022

Key Manager, Bartender, Certified Trainer, Server

Outback Steakhouse
09.2000 - 09.2005

Psychology

The University of Alabama

High School Diploma -

Rising Sun High School
Jennifer Obrofta