Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Jennifer Oliver

Abilene,TX

Summary

Adaptable professional with several years of experience working closely with teachers to support daily activities and classroom management. Practiced with background helping plan classroom lessons and instruct students. Upbeat and flexible team player successful at working with wide range of personalities when interacting with teachers, students and parents.

Overview

17
17
years of professional experience
2
2
years of post-secondary education

Work History

Floater Teacher

First Friends preschool
Abilene, Texas
11.2025 - 05.2026

  • Expertly manages transitions between different age groups, from infants to school-age children.

  • Supports lead teachers with classroom prep, student engagement, and behavior management.

  • Ensures a nurturing environment while maintaining high standards of safety and cleanliness.

Before and After School Care Assistant

Alliance for women
Abilene, Texas
04.2026 - 05.2026

  • Active Supervision: Monitored and engaged with groups of up to 20+ children during physical activities, outdoor play, and enrichment adventures.

  • Social Development: Supported children’s emotional growth by encouraging positive self-concepts and healthy peer interactions.

  • Communication: Acted as a daily liaison for parents and guardians, providing updates on child behavior, achievements, and program updates.

Customer Service Representative

Teleperformance
Abilene, Tx
09.2009 - 10.2013
  • Managed high-volume accounts for major telecommunications and utility providers, providing expert support in billing, sales, and technical inquiries.

  • Resolved Tier II escalations by utilizing advanced conflict resolution and negotiation skills to ensure customer retention and satisfaction.

  • Facilitated seamless service transfers and account migrations, maintaining high accuracy in contract processing and data entry.

  • Identified and executed upselling opportunities by matching customer needs with relevant product features and service upgrades.

  • Navigated complex billing cycles, identifying discrepancies and processing adjustments to resolve financial disputes.

  • Multi-tasked across diverse software platforms to manage real-time requests while maintaining top-tier performance metrics.

Education

Child Development Associate - Study of Development From Infant To 6 Yrs of Age

Cisco Jr College
Abilene, TX
05.2008 - 09.2009

Diploma - Study of Hair, Nails, Face

Texas Cosmetology
Abilene, TX
01.2005 - 07.2005

Levelland High School
Levelland, TX

Skills

  • Classroom management
  • Child development
  • Curriculum support
  • Behavior management

Work Preference

Work Type

Part Time

Salary Range

$10/hr - $1000/hr

Timeline

Before and After School Care Assistant

Alliance for women
04.2026 - 05.2026

Floater Teacher

First Friends preschool
11.2025 - 05.2026

Customer Service Representative

Teleperformance
09.2009 - 10.2013

Child Development Associate - Study of Development From Infant To 6 Yrs of Age

Cisco Jr College
05.2008 - 09.2009

Diploma - Study of Hair, Nails, Face

Texas Cosmetology
01.2005 - 07.2005

Levelland High School
Jennifer Oliver