SIDI AJASA
Bronx
Summary
Motivated Health Services Administration professional with strong experience in healthcare support roles, including patient record management, scheduling, and personnel assistance in military and security environments. Demonstrates excellent communication skills and proficiency in Microsoft Office Suite. Known for academic excellence with summa cum laude graduation and multiple honors. Eager to leverage administrative and leadership skills to contribute to healthcare organizations' operational efficiency and patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personnel Specialist
Navy Operational Support Center
11.2021 - Current
- Assist enlisted sailors and their families with issues or personal hardships.
- Manage the duty station’s career information program by answering questions about educational opportunities, benefits, and biweekly pay/pay grades.
- Maintain and enter all work, education, certification, and training data into Enlisted Service Records.
- Assist with personnel transfers, separations, and retirements from the Navy or to another base.
Unarmed Security Supervisor
FJC Allied Universal Security
02.2021 - Current
- Patrol premises to detect any unsafe conditions for the Department of Homeless Services (DHS)
- Make note of risks such as leaking pipes, fire hazards, and damaged security doors.
- Record arrival and departure times of all visitors to the secured facility.
Administrative Assistant
Dr. Falguni Patel Dental Office
01.2024 - 05.2024
- Manage and input patient records and information using the CS SoftDent Software.
- Schedule patient appointments and coordinate patient visits, consultations, and follow-ups.
- Send appointment reminders to patients to minimize no-shows.
Cashier/ Customer Representative
Health and Harmony Food Store
09.2017 - 02.2021
- Solved billing problems and answered customer inquiries
- Managed backup inventory ordering and shelf stocking
- Operated POS cash register and verified money counts in the cash drawer
Education
Bachelor of Science - Health Services Administration, Minor in Aging Interdisciplinary
Lehman College
Bronx, NY05.2024
Associate’s Degree - undefined
Borough of Manhattan Community College
New York, NY05.2021
Skills
- Microsoft Office: Microsoft Word, Excel, PowerPoint and Outlook
- Healthcare Management Software: Epic Systems, CS SoftDent Software, Cerner
- EHR Management: Patient data management, charting, and medical record keeping
- Medical Coding & Billing: ICD-10, CPT Codes, Healthcare Billing Software
- Data Analysis & Reporting: Excel, Tableau, and data visualization techniques
- Compliance & Regulatory Knowledge: HIPAA, OSHA, ACA regulations
Certification
- Graduated summa cum laude
- Certificate in Nursing Home Administration, May 2024
- Certificate of Honor in Health Services Administration Program, May 2024
- Presidential Scholar Award at Lehman College, Spring & Fall 2022
- Introduction to Leadership Certificate Program, Fall 2022
- Personnel Specialist Certificate at Naval Technical Training Center, November 2021
- Phi Theta Kappa Honors Society, Spring 2020
Timeline
Administrative Assistant
Dr. Falguni Patel Dental Office
01.2024 - 05.2024
Personnel Specialist
Navy Operational Support Center
11.2021 - Current
Unarmed Security Supervisor
FJC Allied Universal Security
02.2021 - Current
Cashier/ Customer Representative
Health and Harmony Food Store
09.2017 - 02.2021
Associate’s Degree - undefined
Borough of Manhattan Community College
Bachelor of Science - Health Services Administration, Minor in Aging Interdisciplinary
Lehman College
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