Jennifer Orabuena
Experienced Receptionist
San Pedro,CA
Summary
Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Household Manager
SELF-EMPLOYED
San Pedro, CA
5 2020 - Current
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests
- Enhanced household efficiency by implementing and maintaining organizational systems for daily tasks and activities
- Reduced family stress levels by managing schedules, appointments, and events on behalf of household
- Ensured clean and healthy living environment through meticulous attention to detail in housekeeping duties
- Established collaborative working relationship with family, fostering trust and open communication to better understand their preferences and expectations
Weekend Receptionist
NATIONAL POLYTECHNIC COLLEGE
Lakewood, CA
11.2023 - Current
- Maintained organized reception area that facilitated smooth daily operations within school environment
- Assisted in maintaining accurate student records by updating database system regularly
- Managed daily attendance records to ensure accuracy in reporting absences or tardiness of students
- Strengthened relationships among faculty, staff, parents, and students by fostering open lines of communication and friendly, approachable demeanor at reception desk
- Greeted incoming potential students and visitors professionally and provided friendly, knowledgeable assistance
- Answered central telephone system and directed calls accordingly
- Maintained accurate records of visitor logs, ensuring security protocols were adhered to at all times
Receptionist
HONDA MOTOR COMPANY, INC., HKA Enterprises
Torrance, CA
01.2020 - 05.2020
- Greeted incoming visitors, employees and vendors professionally and provided friendly, knowledgeable assistance
- Operated switchboard and direct all callers to appropriate departments, locations or individuals
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives
- Ensured full stock of brochures and pamphlets in lobby
- Kept accurate logging of dealership pick-up and drop-off of vehicles, keys and paperwork
- Provided callers with address, directions, company website and related information
- Kept reception area clean and neat to give visitors positive first impression
Administrative Assistant / Office Assistant
ZGF ARCHITECTS
Los Angeles, CA
08.2015 - 10.2018
- Provided administrative support for two-high level Principals and backup to three Executive Assistants
- Duties included incoming calls and taking detailed messages; scheduling meetings; travel arrangements and expenses
- Reconciled expense reports for three Executive Partners
- Performed monthly petty cash reconciliations
- Served as backup support for receptionist – answered and directed incoming calls, visitors log, parking validations, stock/clean kitchen area, accept incoming deliveries, incoming and outgoing mail activity
- Assisted with minor projects as assigned by Office Manager
- Secured essential information and determined logistics to coordinate meetings and travel
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
- Monitored office calendars to plan meetings, activities and travel to maximize productivity
Receptionist
VQ ORTHOCARE
Irvine, CA
11.2013 - 08.2014
- Greeted incoming visitors and employees professionally and provided friendly, knowledgeable assistance
- Answered central telephone system and directed calls accordingly
- Responded to inquiries from callers seeking information
- Light computer work
- Additional small tasks as directed by Executive Assistant
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors
Front Desk Receptionist
LENAPE VALLEY FOUNDATION
Doylestown, PA
01.2010 - 01.2013
- Welcomed patients, employees, and vendors professionally and provided friendly, knowledgeable assistance
- Answered central telephone system and directed calls accordingly
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Sorted, received and distributed mail correspondence between departments and personnel
- Resolved patient problems and complaints
- Adhered to strict HIPAA guidelines to protect patient privacy
- Maintained order and cleanliness of reception area for professional and inviting atmosphere
Education
Associate of Science - Diagnostic Medical Sonography
National Polytechnic College
Lakewood, CA 05.2022 - Current
Skills
Microsoft Office
Attention to Detail
Verbal and written communication
Multitasking
Time Management
Calendar Management
Data Entry
Organization skills
Teamwork
Ability to prioritize
Medical Terminology
Timeline
Weekend Receptionist
NATIONAL POLYTECHNIC COLLEGE
11.2023 - Current
Associate of Science - Diagnostic Medical Sonography
National Polytechnic College
05.2022 - Current
Receptionist
HONDA MOTOR COMPANY, INC., HKA Enterprises
01.2020 - 05.2020
Administrative Assistant / Office Assistant
ZGF ARCHITECTS
08.2015 - 10.2018
Receptionist
VQ ORTHOCARE
11.2013 - 08.2014
Front Desk Receptionist
LENAPE VALLEY FOUNDATION
01.2010 - 01.2013
Household Manager
SELF-EMPLOYED
5 2020 - Current