Jennifer Osorio Robles
Yuma,AZ
Summary
Accomplished Direct Care Giver at UCP Of Southern Arizona, adept in creative problem-solving and emotional support, significantly enhancing client well-being. Skilled in patient care and effective communication, fostering strong relationships and promoting independence. Proven track record in improving satisfaction and achieving targets through dedicated service and active listening.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Care Giver
UCP Of Southern Arizona
07.2021 - Current
- Enhanced client well-being by providing personalized care and assistance with daily living activities.
- Improved clients'' emotional health through compassionate conversation and active listening.
- Supported clients'' physical health by assisting with exercises, mobility, and medication management.
- Promoted a safe and comfortable living environment for clients by maintaining clean and organized spaces.
- Assisted clients in achieving personal goals by encouraging independence and offering guidance when needed.
- Developed strong rapport with clients and their families, fostering trust and open communication lines.
- Ensured timely administration of medications as prescribed by physicians, reducing potential complications.
- Provided transportation services for clients to attend appointments, run errands, or engage in social activities.
- Adapted caregiving techniques based on each client''s unique needs to provide optimal support and care.
- Maintained clean, safe, and well-organized patient environment.
Program Assistant
Child Development Center(MCCS)
02.2022 - 07.2024
- Increased participant satisfaction by regularly evaluating feedback and making necessary adjustments.
- Assisted with planning and coordinating day-to-day and special program activities.
- Prepared clearly written and formatted documents and reports.
- Created and updated records and files to maintain document compliance.
- Properly communicated with Parents and team members
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Assisted lead teachers with lesson plan creation and materials development .
Crew Team Member
Kentucky Fried Chicken
08.2020 - 03.2021
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Assisted in increasing sales through upselling menu items and promoting limited-time offers to guests.
- Contributed to the achievement of company targets through consistent delivery of high-quality service.
- Received regular positive feedback from customers for exceptional service, boosting overall store reputation.
- Demonstrated versatility by cross-training in multiple stations, allowing for increased flexibility during busy periods.
Education
Associate of Arts - EMS Paramedic And Teaching
Arizona Western College
Yuma, AZHigh School Diploma -
San Luis High School
San Luis, AZ05.2020
Skills
- Creative Problem-Solving
- Program Planning
- First Aid and Safety
- Patient Care
- Classroom Support
- Classroom Preparation and Maintenance
- Relationship Building
- Effective Communication
- Student Safety
- Emotional support
- Active listening
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
I currently have a CPR certification as well as a Level One Fingerprints clearance card
Timeline
Program Assistant
Child Development Center(MCCS)
02.2022 - 07.2024
Direct Care Giver
UCP Of Southern Arizona
07.2021 - Current
Crew Team Member
Kentucky Fried Chicken
08.2020 - 03.2021
Associate of Arts - EMS Paramedic And Teaching
Arizona Western College
High School Diploma -
San Luis High School
I currently have a CPR certification as well as a Level One Fingerprints clearance card
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