Lily Harper
East Lansing,MI
Summary
Compassionate and dedicated worker with experience at Green Acres of Lowell Retirement Community, skilled in patient monitoring and active listening. Enhanced resident well-being through personalized care and effective problem-solving. Proven ability to adapt to unique needs, fostering a positive environment and improving emotional health through engaging interactions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Direct Care Giver
Green Acres of Lowell Retirement Community
05.2024 - 03.2025
- Assisted patients with bathing, grooming, dressing, and oral hygiene care.
- Adapted caregiving techniques based on each resident's unique needs to provide optimal support and care.
- Enhanced resident well-being by providing personalized care and assistance with daily living activities.
- Improved residents' emotional health through compassionate conversation and active listening.
- Performed light housekeeping duties on a routine basis to maintain a sanitary living space for th residents.
- Managed challenging behavior effectively through de-escalation techniques and crisis intervention strategies.
- Monitored residents' vital signs, reporting any changes or concerns to medical personnel promptly.
- Contributed to a positive atmosphere within the residence by engaging residents in recreational activities and group events.
- Maintained confidentiality of client information in accordance with HIPAA guidelines, ensuring privacy rights were respected at all times.
- Completed regular check-ins and progress report for each resident.
Restaurant Hostess
Bostwick Lake Inn
05.2023 - 08.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Retail Sales Associate
Gild the Lily Consignment
11.2020 - 08.2023
- Greeted customers and helped with product questions and selections.
- Managed cash register.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
Education
Bachelor of Science - Human Biology & Physiology
Michigan State University
East Lansing, MI05-2027
High School Diploma -
Rockford High School
Rockford, MI05-2023
Skills
- Vital signs monitoring
- Dementia care
- Compassionate care
- Problem-solving
- Multitasking and organization
- Patient care
- Active listening
- First aid and CPR
- Teamwork and collaboration
- Fast learner
- Attention to detail
- Critical thinking
Certification
- Cardiopulmonary Resuscitation (CPR)
- Basic Life Support (BLS)
- Emergency Medical Technician (EMT) Training - May 2025- July 2025
Michigan State University: Lyman Briggs Dean's List
- The Dean's List honors all full-time undergraduates in the University who earn a 3.50 or better grade-point average for the courses totaling 12 or more credits for a given semester and for which grades have been recorded under the numerical grading system.
Timeline
Direct Care Giver
Green Acres of Lowell Retirement Community
05.2024 - 03.2025
Restaurant Hostess
Bostwick Lake Inn
05.2023 - 08.2023
Retail Sales Associate
Gild the Lily Consignment
11.2020 - 08.2023
Bachelor of Science - Human Biology & Physiology
Michigan State University
High School Diploma -
Rockford High School
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