Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Jennifer Ozuna Juarez

oakland,CA

Summary

Dynamic and adaptable Program Coordinator with a proven track record at East Bay Asian Youth Center, enhancing program quality and student engagement. Excelled in strategic planning and bilingual communication, fostering significant academic and social development improvements. Demonstrated expertise in program management and conflict resolution, achieving seamless operational excellence.

Results-driven professional with extensive experience in program managemen. Adaptable and reliable, excelling in dynamic environments and consistently achieving targeted outcomes.

Overview

6
years of professional experience

Work History

East Bay Asian Youth Center

Program Coordinator
01.2021 - Current

Job overview

Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.

Organize, manage, and account for all student-level data collection and management, including intake, parent consent, field trips, program attendance, and program quality & learning outcome surveys.
Organize and manage all program outreach, student intake and exit, and student attendance management practices.
. Manage and coordinate use of classrooms, multipurpose room, library, and playground to ensure compliance with professional cleanliness, maintenance, security, and safety standards.
. Facilitate conflict resolution/restorative justice processes among students.
. Organize and coordinate student field trips, exhibitions, and family learning nights.
. Organize and coordinate family engagement activities, including family involvement in annual participatory program
improvement processes.
. Serve as Acting After-School Learning Director as designated in the physical absence of the Director.
. Participate in all Program Team meetings and activities.

The Lake Merritt Senior

Concierge Specialist
04.2022 - 08.2023

Job overview

  • Monitored lobby area regularly, ensuring a clean and welcoming environment for all visitors.
  • Monitored and maintained cleanliness and sanitation and assigned station and service area organization.
  • Contributed to a positive living experience by engaging in conversation and recreational activities, fostering a sense of companionship.
  • Improved senior comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted seniors with reservation management, ensuring accurate scheduling and prompt service.

Merritt College

Language Arts Tutor
06.2021 - 07.2021

Job overview

  • Foster Support for Graduating High School Seniors entering Community College
  • Encouraged peer collaboration during group activities, promoting effective communication skills while enhancing problem-solving abilities.
  • Enhance Graduating High School Seniors'' writing skills through personalized feedback and one-on-one tutoring sessions.
  • Improved student comprehension by utilizing innovative teaching techniques and diverse learning materials.
  • Increased student confidence in their language arts abilities through consistent encouragement and constructive feedback.
  • Cultivated a love for literature among students by introducing them to diverse authors across various genres.

Urban Promise Academy

Academic Mentor
10.2018 - 05.2021

Job overview

  • Sit in during lessons to work with 1:1 or small groups of students.
  • Enhanced student comprehension by providing personalized academic guidance and support.
  • Promoted a growth mindset in the classroom by encouraging persistence and resilience in overcoming academic challenges.
  • Served as a liaison between students, teachers, and parents to ensure clear communication regarding academic goals and expectations.
  • Mentored students in developing critical thinking skills through problem-solving exercises and group discussions.

Merritt College

ESOL Tutor
01.2021 - 04.2021

Job overview


  • Organized engaging group activities to facilitate peer-to-peer collaboration and practice of English language skills in real-life scenarios.
  • Coached students in pronunciation and accent reduction, resulting in increased confidence and effective communication skills.
  • Empowered non-native English speakers by equipping them with essential language tools for successful integration into mainstream classrooms or job market opportunities.
  • Developed strong rapport with students, fostering a positive learning atmosphere that encouraged active participation and risk-taking during class discussions.

Education

California State University East Bay
, Hayward, CA

Bachelor of Arts from Digital Communications And Media
05-2025

University Overview

  • Dean's List [Spring & Fall 23/24]
  • Tau Sigma Member
  • Extracurricular Activities: Unity Council Annual Festival Volunteer
  • Campus Tour Volunteer
  • Translator Volunteer
  • Middle Class Scholarship DREAM

Skills

  • Program management
  • Highly Adaptable
  • Proactive mindset
  • Strategic planning
  • Staff evaluation
  • Onsite tours
  • Trusted Key Holder
  • Social and Academic Development

Languages

Spanish
Native or Bilingual

Timeline

Concierge Specialist

The Lake Merritt Senior
04.2022 - 08.2023

Language Arts Tutor

Merritt College
06.2021 - 07.2021

Program Coordinator

East Bay Asian Youth Center
01.2021 - Current

ESOL Tutor

Merritt College
01.2021 - 04.2021

Academic Mentor

Urban Promise Academy
10.2018 - 05.2021

California State University East Bay

Bachelor of Arts from Digital Communications And Media
Jennifer Ozuna Juarez