Jennifer Palmer
Senior Heatlhcare Advisor
Coventry,CT
Summary
Dynamic Senior Healthcare Advisor with extensive experience at Strachan Novak Insurance Services, excelling in care coordination and quality improvement. Proven track record in building strong client relationships and educating on Medicare implementation, leveraging expertise to enhance client satisfaction and drive business growth. Skilled in healthcare management and adept at navigating complex regulations.
Healthcare professional dedicated to delivering impactful healthcare advice and support. Proven experience in developing patient care plans, enhancing patient-provider communication, and implementing wellness initiatives. Known for strong collaboration skills and results-driven approach, ensuring reliable and adaptable support in dynamic healthcare environments.
Overview
32
32
years of professional experience
Work History
Senior Healthcare Advisor
Strachan Novak Insurance Services
02.2019 - Current
- Present to financial advisors, accounting professionals, HR managers about the needs I can fill with my expertise and assistance for their clients and employees.
- Educate clients on the process of Medicare implementation and offered guidance in the process of choosing their plan
- Spearhead outreach efforts targeting clients and referral sources to build a large successful book of business
- Licensed in Life/Health in OH, CT, and FL with 17 insurance carriers
Senior Pharmaceutical Sales Representative
Merck
09.1999 - 03.2004
- Increased pharmaceutical sales by building strong relationships with healthcare professionals and providing educational resources on product benefits.
- Continually expanded product knowledge through training programs and self-directed learning initiatives, positioning oneself as an expert resource for customers.
- Worked closely with internal stakeholders such as medical affairs specialists and managed care account executives to ensure seamless coordination during product launches or strategic initiatives.
- Established a solid referral network among healthcare providers, leading to an increase in qualified leads and closed deals.
Pharmaceutical Sales Representative
SmithKline Beecham Pharmaceuticals
05.1998 - 05.1999
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
Staffing Manager
Robert Half International Inc.
03.1997 - 04.1998
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
Pharmaceutical Sales Representative
Eli Lilly Pharmaceuticals
03.1995 - 10.1996
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Corporate Disablity Sales Representative
Paul Revere Insurance
06.1993 - 03.1995
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor of Science - Marketing
Miami University
Oxford, OH05-1993
Skills
- Healthcare management
- Care coordination
- Quality improvement
- Healthcare regulations
Timeline
Senior Healthcare Advisor
Strachan Novak Insurance Services
02.2019 - Current
Senior Pharmaceutical Sales Representative
Merck
09.1999 - 03.2004
Pharmaceutical Sales Representative
SmithKline Beecham Pharmaceuticals
05.1998 - 05.1999
Staffing Manager
Robert Half International Inc.
03.1997 - 04.1998
Pharmaceutical Sales Representative
Eli Lilly Pharmaceuticals
03.1995 - 10.1996
Corporate Disablity Sales Representative
Paul Revere Insurance
06.1993 - 03.1995
Bachelor of Science - Marketing
Miami University
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