Jennifer Palmer
Roseville,CA
Summary
Experienced educator, with 9.5 years of experience in Christian higher education, eager to bring my expertise in student engagement to the substitute teaching position. Proven ability to foster student development and support students in an academic setting. Known for effective communication, organizational skills, leadership, encouragement and relationship building. Dedicated to student success to ensure students receive guidance, encouragement, and support throughout their academic journey.
Overview
10
10
years of professional experience
Work history
Lead Success Coach
William Jessup University
Rocklin, California
10.2020 - 05.2025
- Provide student focused academic advising to guide and support students toward successful degree completion.
- Support services in the areas of academic advising, degree planning, emotional support and encouragement, student involvement and academic engagement, spiritual formation, financial aid guidance, and career coaching.
- Primary point of contact for adult degree completion students, online, international students, foster youth, certificate and dual enrollment high school students.
- Collaborate with admissions, financial aid, career services, instructors, and student services to ensure student support.
- Maintain accurate, detailed student records using university spreadsheets, CAMS, Target X, and Salesforce.
- Lead onboarding and orientation for new students to ensure a smooth transition.
Academic Advising Counselor
William Jessup University
Rocklin, California
01.2016 - 10.2020
- Primary point of contact for over 250 students in the School of Professional Studies serving Adult Degree Completion students.
- Provide academic advising and support services in student advising, degree planning, social and emotional support, spiritual formation, course registration, graduation requirements and career planning.
Advocacy Specialist
Stand Up Placer
Auburn, California
07.2015 - 12.2015
Skills
- Professionalism
- Strong communication skills
- Highly organized
- Detail oriented
- Personable
- Leadership skills
- Teamwork and collaboration
- Empathy
- Encouragment
- Problem Solving
- Conflict resolution
- Creativity
- Writing
- Public Speaking
EDUCATION
Master of Arts in Leadership
Christian Ministries Specialization
William Jessup University
Rocklin, CA
Bachelor of Science in Psychology
William Jessup University
Rocklin, CA
Ministry Experience
Women's Ministry, 1/1999 to 1/2009
Saddleback Church - Lake Forest, California
- Small Group Leader
- Leader Training
- Bible Study Teacher
- Special events and retreat planning
Timeline
Lead Success Coach
William Jessup University
10.2020 - 05.2025
Academic Advising Counselor
William Jessup University
01.2016 - 10.2020
Advocacy Specialist
Stand Up Placer
07.2015 - 12.2015