Jennifer Pan
Fort Wayne,IN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of clients in a welcoming atmosphere.
Overview
20
20
years of professional experience
Work History
Owner/Operator
Dark Edge Nail Studio
08.2019 - Current
- Managed day-to-day business operations.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Directed successful operational turnaround, eliminating over $8000 in debt within 6 months during a global catastrophe.
- Optimized team hiring, training and performance.
Nail Technician
Da Vinci Nails & Spa
01.2007 - 08.2019
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Prepared nail beds and cuticles, shaped nails and applied polish for over 15 daily customers.
- Responded to customer requests and concerns about gel application and nail art designs.
- Completed consultations with spa guests to determine nail care needs.
- Communicated effectively with management concerning important customer issues.
- Provided training and mentoring to new staff to maximize performance.
- Designed individualized care programs for 80 repeat customers.
- Cleaned and sanitized tools and equipment before each client.
- Treated, prepared and maintained clients' nails on both hands and feet.
- Shaped and smoothed nails and extensions using tools such as files and rotary abrasive wheels.
- Grew repeat client base through effective marketing and customer service.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Avionics Technician
Premier Avionics
05.2016 - 05.2020
- Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
- Repaired and installed wiring, connectors, control boxes antennas and other pieces.
- Performed thorough visual and physical inspections of all electrical parts.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
Education
Dual Associate Of Applied Technical Science - Aircraft Powerplant Technology, Aircraft Airframe
Ivy Tech School of Aviation Maintenance Technology
Fort Wayne, IN05.2016
Certificate - Teaching English As A Second Language (ESL)
Language International School
Chicago, IL07.2010
Cosmetologist - Cosmetology
Masters of Cosmetology College
Fort Wayne, IN12.2004
Skills
- Budget Development
- Business Development
- Staff Management
- Profit and Loss Analysis
- Design Coordination
- Sales Leadership
- Financial Management
- Business Administration
- Business Planning
- Team Oversight
- Staff Training
- Client Service
- Verbal and Written Communication
- Hiring and Staffing
- Coaching and Mentoring
- Customer Relations
- Talent Development
- Staff Hiring
- Human Resource Management
- Industry Expertise
- Interior Renovations
- Adaptable and Flexible
- Tradeshow Events
- Effective Communicator and Public Speaker
- Payroll Preparation
Timeline
Owner/Operator
Dark Edge Nail Studio
08.2019 - Current
Avionics Technician
Premier Avionics
05.2016 - 05.2020
Nail Technician
Da Vinci Nails & Spa
01.2007 - 08.2019
Dual Associate Of Applied Technical Science - Aircraft Powerplant Technology, Aircraft Airframe
Ivy Tech School of Aviation Maintenance Technology
Certificate - Teaching English As A Second Language (ESL)
Language International School
Cosmetologist - Cosmetology
Masters of Cosmetology College
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