Jennifer Panet

Customer service

• Led team initiatives to enhance operational efficiencies and improve service delivery.
• Developed training programs for new staff, fostering skill development and team cohesion.
• Implemented process improvements that streamlined workflows and reduced turnaround times.
• Analyzed performance metrics to inform strategic decisions and optimize resource allocation.
• Loss prevention, inventory control
• Cash handling
• team building and supervision

• Enhanced passenger satisfaction by providing timely and efficient transportation services.
• Maintained clean and safe bus environments for comfort and safety of all passengers.
• Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
• Adhered strictly to traffic laws and safety guidelines while operating buses on assigned routes.

• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Proved successful working within tight deadlines and a fast-paced environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Assisted brides with venue location and design
• Managed budgets and negotiated for the best price with wedding vendors such as DJ/Photographer
• Day of coordinator between the bride and vendors, kept the wedding timeline on tack
• Designed and set up wedding venues
• Handled contracts, assisted bride and groom with any needs from planning until day after break down of event.

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.