Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jennifer Paris

Leland,NC

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Case Manager

Novant Healthcare
07.2023 - Current
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Enhanced communication between clients and providers through consistent follow-ups and progress updates.
  • Coordinated essential services for clients, resulting in improved overall well-being and selfsufficiency.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.

Nurse Manager

Geriatric And Infectious Disease Clinic
12.2020 - 12.2022
  • Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
  • Ensured regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
  • Championed continuous learning among staff members, organizing regular educational workshops and seminars.
  • Established strong relationships with patients'' families, providing support and education throughout the treatment process.
  • Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
  • Implemented best practices in pain management to optimize patient comfort during treatment processes.
  • Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.
  • Reviewed department performance and adjusted coverage to compensate for changing conditions.
  • Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.

RN

UNC/REX Medical Advance At Home
08.2021 - 04.2022
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Assisted building culture and developing role with new technology caring for patients in the home.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.

Case Manager

UNC Adult Medicine Clinic
05.2018 - 12.2020
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Participated in regular professional development opportunities to stay current on best practices within the field of case management.
  • Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
  • Developed and implemented training programs for staff.

Charge Nurse

UNC Observation
08.2013 - 05.2018
  • Enhanced patient care by implementing evidence-based nursing practices and protocols.
  • Streamlined nursing workflows for increased efficiency and improved patient outcomes.

Charge RN

Wake Medical Center
09.2008 - 08.2013
  • Enhanced patient care by implementing evidence-based nursing practices and developing individualized care plans.
  • Streamlined nursing processes for increased efficiency, resulting in improved patient satisfaction scores.
  • Collaborated with interdisciplinary team members to optimize patient outcomes through comprehensive care coordination.
  • Mentored and supervised junior nurses, fostering a supportive and collaborative work environment.

Stay at Home Mom

Had Daughter 4/2007 High Risk Pregnancy
12.2006 - 09.2008

RN

UNC Pre/PACU
04.2006 - 12.2006
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

Stay at Home Mom(son Born Premature)

Home
01.2004 - 04.2006

Had second son 12/30/2004

Employee Health Nurse

Lincoln Community Health Center
07.2003 - 01.2004
  • Improved employee health by conducting regular assessments and implementing tailored wellness programs.
  • Reduced workplace injuries by providing ongoing training on proper lifting techniques and ergonomics.
  • Enhanced employee well-being through the development of stress management workshops and mental health resources.
  • Ensured a healthy work environment by monitoring and addressing potential hazards, such as air quality or noise levels.
  • Supported employees in maintaining compliance with OSHA regulations through regular trainings and educational materials.
  • Assisted in planning annual health fairs to increase awareness of available resources and promote overall wellness among employees.

Medical Review Analyst

Blue Cross Blue Sheild
06.2002 - 07.2003
  • Enhanced collaboration among team members by initiating regular meetings to discuss case updates and share expertise.
  • Contributed to a higher client satisfaction rate by providing thorough and timely responses to inquiries regarding medical reviews.
  • Supported management in decision-making processes through concise reporting of key performance metrics and trends.
  • Ensured regulatory compliance by staying up-to-date on industry standards, guidelines, and best practices relevant to the medical review process.
  • Maintained high levels of accuracy in medical evaluations even under tight deadlines or heavy caseloads, ensuring optimal service delivery to clients.

Adolescent Health Nurse

Lincoln Community Health Center
04.2000 - 06.2002
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.

RN Floor Nurse

Duke Medical Center 5100-Pediatric Hematology-Onc
09.1998 - 04.2000
  • Collaborated with interdisciplinary teams to develop optimal care plans, resulting in improved patient outcomes.
  • Reduced medication errors through vigilant monitoring and proper documentation of administered treatments.
  • Strengthened relationships between patients, families, and healthcare providers through clear communication and active listening skills.
  • Advanced critical thinking skills for prompt identification of potential complications or deteriorating conditions, leading to timely interventions that prevented further health decline.
  • Examined and treated patients' injuries and pressure wounds to promote healing.
  • Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.

RN Floor Nurse

Duke Hospital 8100- Medical Surgical
09.1997 - 09.1998
  • Improved patient care by providing compassionate and comprehensive nursing support on a busy hospital floor.
  • Enhanced patient satisfaction by delivering personalized care plans tailored to individual needs.
  • Reduced medication errors through vigilant monitoring and proper documentation of administered treatments.
  • Collaborated with interdisciplinary teams to develop optimal care plans, resulting in improved patient outcomes.
  • Promoted a safe environment by consistently adhering to infection control policies and procedures.
  • Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
  • Administered medication such as insulin and monitored patients' responses to detect problems.

Education

Bachelor of Science - Nursing

North Carolina Central University
Durham, NC
05.1997

Skills

  • Records Management
  • Case Management
  • Community Outreach
  • Referral Coordination
  • Needs Assessment
  • Chronic Disease Management
  • Discharge Planning
  • Patient Support
  • Care Coordination
  • MS Office
  • Documentation Proficiency

Certification

NC Compact RN License #154608

Yello Belt=Lean Six Sigma

NC Notary

BLS

Timeline

Case Manager

Novant Healthcare
07.2023 - Current

RN

UNC/REX Medical Advance At Home
08.2021 - 04.2022

Nurse Manager

Geriatric And Infectious Disease Clinic
12.2020 - 12.2022

Case Manager

UNC Adult Medicine Clinic
05.2018 - 12.2020

Charge Nurse

UNC Observation
08.2013 - 05.2018

Charge RN

Wake Medical Center
09.2008 - 08.2013

Stay at Home Mom

Had Daughter 4/2007 High Risk Pregnancy
12.2006 - 09.2008

RN

UNC Pre/PACU
04.2006 - 12.2006

Stay at Home Mom(son Born Premature)

Home
01.2004 - 04.2006

Employee Health Nurse

Lincoln Community Health Center
07.2003 - 01.2004

Medical Review Analyst

Blue Cross Blue Sheild
06.2002 - 07.2003

Adolescent Health Nurse

Lincoln Community Health Center
04.2000 - 06.2002

RN Floor Nurse

Duke Medical Center 5100-Pediatric Hematology-Onc
09.1998 - 04.2000

RN Floor Nurse

Duke Hospital 8100- Medical Surgical
09.1997 - 09.1998

Bachelor of Science - Nursing

North Carolina Central University
Jennifer Paris